Drone WorldReviews of drone-world.com

I saw both bad and good reviews and did not know how to evaluate. Drone World is a newish small company, and so my inclination is to support them. At first they did not get back to me, but then they emailed and made good by apologizing and providing a substantial discount and personalized service. For the final sale of the accessories, I got a phone call and personal attention. I would say they made up for their initial faux pas. I plan to use them again.

This is a revised review as my first was very negative however Drone World came through above and beyond to make my customer service more than acceptable. My only issue was the response time on emails and phone messages. This was all after the holidays which from my understanding, they got slammed pretty hard and were just playing catch up. Once they did respond they went above and beyond to take care of me. I would highly recommend them and will most likely be ordering from them again!

Fast, and would buy from them again

We own a wedding business and I have purchased two drones from Drone World. The ordering process was quick and easy – great company for sales efficiency and price. One of our drones crashed during a wedding and was making a grinding sound. We had three weddings the following weekend and needed the drone to be in working order. I called all the local companies listed in our area and they all said the same thing, we don’t have the parts and cannot guarantee the time. Called a company in Florida, they said they could replace the whole gimbal unit but could not repair it and the cost was $398 plus shipping of $160 and extra $150 rush charge. By that time Drone World was opened and I called them. Drone World (three-hour time difference) I was disappointed that I had to leave a message but I left a message and sent an email. Within an hour someone had emailed me and called me back. They appointed one staff person to take care of me and his name was Alec. He assured me that they could have it fixed and back to me in four days. The only extra charge was for my overnight shipping. They kept in contact every step of the way. True to their word, they had it fixed and ready to go within one business day and the cost of the repair was $150. They overnighted back to me at their cost to make sure we had it for our weddings. I will always use them for my repairs and would recommend anyone to do so. They are professional, prompt and my problem was important to them. Thank you Alec and thank you Drone World – we now have two happy brides who will have Drone footage at their wedding.

Received great help and advice in the purchase of a DJI Phantom drone from Drone World. The service and recommendation was top notch.

Would absolutely recommend the Phantom 3 standard to anyone.

Great attention,for faster delivery

Drone World is a great place to find the drone that you are looking for. They are courteous and helpful to the experienced and the novice.