Samuel A.
I also bought one of these bad sagging mattresses!
I also bought one of these mattresses, was great for the first couple of months then one side started sagging. I called the customer service number and was told to pull the mattress off of the bed frame and take pictures with a measuring tape so they could determine whether or not they would replace it.... I'm 59 years old 6'2 195lbs with a bad back, I did as instructed even though it just about killed my back to do it and then was completely blown off by customer service. I have not been able to afford a new mattress so I'm left with this piece of garbage to sleep on even with a piece of plywood under it it still sags. Customer service and warranty absolutely stinks! Don't waste your money on this product.



