Julie L S.
You double charged me on my charge card…
You double charged me on my charge card and I had questions and used your chat which took a very long time to receive response. I tried to initially order through Facebook account, but it would not let me order which had better discounts than going on your direct website, hope your product is better than your service.
Response from DRMTLGYDec 17, 2025
We’re so sorry to hear about your experience and understand how frustrating this must have been. Double charges and delays in chat responses are certainly not what we aim for. Thank you for bringing this to our attention—please reach out to our customer care team at [email protected] with your order details so we can review the charges and make this right. We truly appreciate your feedback and the opportunity to improve.




