Martha V.
Too many options for payment
Too many options for payment

DRMTLGY is listed under Salons & Clinics.
DRMTLGY (drmtlgy.com) has 1,293 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listingShowing 72 reviews with 4 stars · Clear filters
Martha V.
Too many options for payment
Marilyn P.
So happy the exfoliation scrub was on sale! I love it and was due for another jar. I live it so much I bought one for my sister, but now I see delivery is 1/1/26! I know it the busiest time of the year esp for shipping but 2026? Really? That’s why not 5 stars.
Cindy K.
I wish I could use my new purchaser discount on top of the sale.
Response from DRMTLGYDec 20, 2025
Thanks so much for your feedback! We totally understand wanting to stack a new customer discount with a sale. Some of our promotions can’t be combined, but we always try to offer the best pricing through our sales and offers. If you have any questions about current or upcoming promotions, feel free to reach out to us at [email protected]—we’re happy to help!
Amy
Love the discounts that constantly rotate through the site so that I can almost always get something at a reasonable price when I need something refilled. Annoying that after checkout they offer a deal to “add on” to your order, but it just creates an entirely separate order so you will get smacked with all the extra shipping etc costs. Made a special $11 item $20 to “add on”, so not a deal at all.
Response from DRMTLGYDec 20, 2025
Thank you for sharing such thoughtful feedback—we’re glad to hear you enjoy our discounts and find them helpful for refills. We’re sorry for the frustration caused by the post-checkout add-on offer creating a separate order and additional shipping costs. We understand how that can make the offer feel misleading, and your feedback has been shared with our team as we work to improve clarity and the overall experience. If you’d like us to review your order or help in any way, please don’t hesitate to reach out to us at [email protected].
Laura J.
Too many emails! One a week is enough!
Response from DRMTLGYDec 20, 2025
Thank you for your feedback—we completely understand! You can manage your email preferences or unsubscribe at any time, but we’ll make sure your input is shared with our team as we continue refining communications. If you’d like assistance adjusting your email settings, please reach out to us at [email protected].
CONSTANCE
Simple fast checkout..but not super confident I will get the correct color match since there were not many photo comparisons.. but hopefully it works!
Response from DRMTLGYDec 20, 2025
Thank you for sharing your thoughts! We’re glad the checkout process was smooth, and we completely understand your concern about color matching. We’re always looking for ways to improve product visuals and comparisons to make selection easier. If you’d like any guidance or tips to ensure the shade works for you, please reach out to us at [email protected]—we’re happy to help.
A longtime C.
Adequate descriptions of products but no way to "match" color selections! Would have been 5 stars with a better matching process but you have none! Hoping my choice works but a risk of $100 if not.....
Response from DRMTLGYDec 20, 2025
Thank you for your feedback—we appreciate your honesty. We understand how important it is to have a clear and reliable color-matching process, especially when trying new products online. Your comments have been shared with our team. If you have any concerns about your recent order or would like assistance with selecting the right shade, please reach out to us at [email protected]—we’re happy to help ensure your choice works for you.
Carrie A.
Clear upfront promotion on items, easy checkout process.