DRMTLGYReviews of drmtlgy.com

Response from DRMTLGYDec 20, 2025

Thank you for sharing your experience—we’re truly sorry for the frustration this caused, especially as a new customer. We understand how disappointing it is when an advertised offer doesn’t apply as expected. Some promotions can’t be combined with existing sales, but we agree this should be communicated more clearly. Your feedback has been shared with our team, and we’d really appreciate the opportunity to review your order and help make this right. Please reach out to us at [email protected] with your order details, and our team will be happy to assist.

Response from DRMTLGYDec 20, 2025

Thank you for sharing this—we’re truly sorry for the frustration caused by the cart mix-up. We never want to place blame on our customers, and we understand how upsetting it is when an order doesn’t reflect your final selections. We appreciate you bringing this to our attention so we can continue improving the checkout experience. If you’d like us to review the order or help make it right, please reach out to us at [email protected] and our team will be happy to assist. We do hope you enjoy the shower oil, and thank you for your honesty and feedback.

Response from DRMTLGYDec 19, 2025

Thank you for bringing this to our attention! We’re sorry for the confusion and any frustration this caused. That’s definitely not our intention. Please reach out to us at [email protected] with your order details, and our Customer Service team will assist you right away.

Response from DRMTLGYDec 19, 2025

Thanks for your review! We understand your concerns about modifying your order, and I want you to know that we’re always here to help! Please reach out to us directly at [email protected] so we can take a closer look and assist you in getting this resolved.

Response from DRMTLGYDec 19, 2025

Thank you for your review! We understand your concerns about applying a discount code to your order. Don't worry, we’d be more than happy to look into this for you. Please contact us directly at [email protected] with your order details, and our team will take a closer look and get this resolved. We’re always here to help!

Response from DRMTLGYDec 18, 2025

Thank you for bringing this to our attention, and we sincerely apologize for the confusion with your order. That’s absolutely not the experience we want for you. We’d be happy to help! Please email us at [email protected], and our Customer Service team will assist you right away.

Response from DRMTLGYDec 18, 2025

We’re so sorry you had that experience! Thank you for letting us know. If it happens again or you need assistance, you can always reach us directly at [email protected]—we’re happy to help and make things easier for you.

Response from DRMTLGYDec 18, 2025

Thank you for sharing your experience. We understand how frustrating it can be when subscriptions don’t align as expected or when there isn’t an option to apply points before shipping. We’ll share your feedback with our team as we continue to look for ways to improve the subscription experience for our customers. If you ever need help with an order, please reach out to our customer service team anytime at [email protected].