DRMTLGYReviews of drmtlgy.com

Total scam. I have to report them to better business bureau. They do not have a customer service department. It’s all AI. Save your self sometime and call your credit card company for refund.

I placed an order more than a month ago. The international shipping is estimated to take 8-14 days but my order hasn’t arrived. I contacted customer service multiple times and asked for a refund or re-send my order but they’re brushing me off (they’re attempting to contact the courier for more than a week). Not happy

Non-existent customer service. The phone # is disconnected, the Chat doesn't work and the only option is to fill out a form on their website and hope they return the email. I contacted them to return a product that was the wrong color. Crickets on their end. I never heard received a response from them. False advertising as to the return policy. Very poorly run company. Avoid this one!

Tricked me into a recurring order every 30 days! Not clear on website how to stop it, finally managed

It's a SCAM Got the same treatment as all below in comments, customer service is fake.....there is no customer service. DO NOT waste your money on this product, it's JUNK! It made my daughter eyes swell up and she lost a day of work.

I wish I could put a zero star. everyone is right the customer service does not exist. I have been trying for days to contact someone and I get the same response. Someone will contact you in four hours. I have already put a stop payment on my credit card, they will not see a dime for me! Scam! Scam! Run!

This company has a 60 day return policy, which seems really generous until you actually try to initiate a return. You can only initiate a return by emailing customer service. Customer service responded to my initial email about the products I wanted to return, and told me "sometimes it takes a few days for your skin to adjust," and asked if I still wanted to proceed with the return. I responded yes and heard nothing for 5 days, so I emailed again and have still heard nothing (9 days). I'll be calling my credit card company to reverse the charge because their customer service sucks.

They do not really offer returns because customer service is non existent. They do not reply to emails and the only way to get a refund is through emailing them.