DRMTLGYReviews of drmtlgy.com

The essential face cleanser has dried my skin out. The sunscreen with SPF 45 has a bad smell. I couldn’t find a phone number for this company so I sent an email. They did not respond. The eye corrector makes my dark circles look worse. They should give me a full refund for all the products I purchased!

I placed an order four weeks ago, spending over $100 and have yet to receive my products. Their customer service keeps telling me they’re working on my order. At this point, I consider their site to be fraudulent!

Ordered products which I never received even though the tracking information says delivered. Not sure if they were delivered to the wrong address or stolen from my building’s mail room, but in either case, customer service was not willing to help. They just told me I should take it up with the mail carrier myself - which is a wild goose chase at best. Definitely don’t recommend purchasing from this company.

Product irritated my eyes. The number to call is so small on the box it can't be read.

I didn't want to resort to writing this poor review of customer service. There isn't any!! They informed me they were aware that I didn't receive a product I had ordered, and said they were taking care of the issue and that there was no need to contact them. That was three months ago, and I have had several emails back and forth since then. Still no product. It made me lose faith in the company overall. Are any of their claims correct? How do I know? You can never speak with a person and I have a feeling that a human doesn't even respond via email. Who even makes the products?

I ordered the SPF 41 loose powder with brush, eye luminous 41. First of all the packaging for the powder with spf is sooo hard to use, i need to tap more 20times to see if there’s powder comes out from the tube but almost nothing comes out. So annoying. Also the luminous creates a crease around my eyes

Terrible customer service. I attempted to return an SPF powder due to a white cast and was told I needed to pay for the return shipping. They do not stand behind their products and getting an RMA and return instructions was a nightmare.

I ordered 1 under eye concealer. They sent me 5! I was told to return the unopened ones, write return to sender and I would be credited. This was in April and despite several requests. I have no response. This error has cost me around $150.00 and I have nothing to show for it. Beware before you buy