DRMTLGYReviews of drmtlgy.com

I got a product which will expire in 2 months almost expire product i got

I’ve use this product before and I especially like it because of its pleasant scent. I recently bought and returned two bottles of SPF tinted moisturizer because of rancid and stale smell then I bought one on the website and it had the same stale smell. I can’t stand it. I have written to the company several times, but there has been no response. I’m really disappointed in the Customer Service.

Product not received. Company unable to provide proof of delivery. And now not responding to my texts.

As soon as I finish this review I am throwing away the tinted moisturizer. When I applied it the first time, I gagged from the rancid odor. I contacted the company and gave them my product identification information so they could explain. They said it smelled that way because it was " fragrance free." It sounded phony to me. I worked in beauty product development and marketing for years. But I wanted it to be true! The product story was inviting . I tried it again a few weeks later. Same reaction. I tried it for the last time today. Going for tests at a hospital. As I walked from parking I realized I could still smell it. Hoped no one else could. Rancid. Spoiled oils. Today I quit the Emperor's New Clothes group of users. Realize I got scammed and had my money and hope stolen. Buyer beware. Grand scale cheats

I don’t as subscribed to receive their concealer but my skin condition changed and started reacting to it. I didn’t open the product I received and requested a return (twice) but never got a response.

I have tried the retinol lotion on my crepey skin, twice a day, as directed, using an entire tube. My skin does not look one bit better than when I started. This product definitely doesn’t work for me.

I placed an order on May 3 and when it wasn't even packed after 2 weeks I reached out to customer service because usually my order is packed within a couple days. They told me that part of my order was out of stock and should be back in stock within a week. I still hadn't heard anything after another week and contacted customer service again. They claimed that they are having issues with the shipping (Amazon) and that they would reach out then to see what the could find out, but offered to submit another order ("free of charge," which was interesting considering I already paid for my order). Another week goes by and I still haven't heard anything. At this point it's going on 4 weeks since my original order was placed. I reach out to customer service who "graciously"offered a 25% off discount for my troubles, keep in mind that is the current promotion they are running, so it means absolutely nothing especially when I ran out of 3 of the products I ordered, completely disrupting my skincare routine and causing me to break out. They don't really listen or offer a solution. Fast forward to yesterday, after over a MONTH since I placed my order, I finally received it. The irony is that I placed an order on June 1 and it will be here only a couple days after my order from May arrived. I never got an email about the items I ordered being out of stock. Customer service never escalated this to management, or at least no one contacted me. Also, I have been ghosted and no one has responded since I last heard that my order was "packed." It's poor customer service and unacceptable practice. They claim to value their customers and that it is not the type of service they strive to provide yet, this is how I get treated. I asked for a reasonable compensation for my time going back and forth with customer service and they fact that my skincare routine was completely disrupted due to running out of 3 of my products that would have been here in time with a normal shipment. Call me petty and unreasonable, It was insulting when they only offered 25% discount considering the 40% discount which caused the products to go out of stock and I felt like I deserved more considering this is not the first time it has happened to me. They are unethical on the sense that will not allow you to post any negative reviews on their website. If you post a negative comment on Facebook, they will delete the comment and kick you out of the group. You can't get ahold of a live person, it's all AI. I considering a different skincare brand because I don't know that it's worth growing through the hassle and supporting a company with these types of practices.

The universal tinted moisturiser has a god awful smell and the eye corrector dries your skin. Its not worth the money just hyped up by master marketing.