DRMTLGYReviews of drmtlgy.com

Response from DRMTLGYDec 18, 2025

We’re so sorry you had difficulty reaching us! We want to make any changes or cancellations as smooth as possible. Please email us directly at [email protected] with your order details, and our team will assist you right away to get everything sorted. Thank you for your patience — we truly appreciate you giving us the chance to make this right!

Response from DRMTLGYDec 18, 2025

We’re so sorry your subscription was still charged after cancellation. This shouldn’t have happened, and we want to make it right. Please email us at [email protected] so we can review your account, and ensure this doesn’t happen again. Thank you for your patience and for giving us the chance to fix this!

Response from DRMTLGYDec 17, 2025

Thank you for bringing this to our attention! We’re sorry for any confusion with your order. Please reach out to our customer care team at [email protected] with your order details so we can review the charges and make things right. We appreciate your patience and the chance to resolve this quickly.

Response from DRMTLGYDec 17, 2025

We’re so sorry to hear about the trouble you’ve had with canceling your order. This is definitely not the experience we want for our customers. Please contact our customer care team at [email protected] with your order details so we can resolve the charges and make this right as quickly as possible.

Response from DRMTLGYDec 17, 2025

We’re so sorry to hear that the Brightening Eye Masks didn’t meet your expectations. We truly appreciate your honesty and understand how frustrating it can be when a product doesn’t deliver the results you hoped for. Your feedback is important. If you’d like, our customer care team would be happy to discuss other solutions that might work better for you. Please reach out to our customer service team anytime at [email protected].

Response from DRMTLGYDec 17, 2025

Thank you for bringing this to our attention, and we’re truly sorry you haven't received your order. We received an overwhelming number of orders during our Black Friday Sale and are currently a bit behind on shipping. Rest assured, our team is working overtime to get all orders fulfilled as quickly as possible. We appreciate your patience and understanding. To check the status of your order, please contact us at [email protected]. We're happy to help!

Response from DRMTLGYDec 16, 2025

We’re so sorry for the confusion and frustration this caused. We understand how disappointing that experience can be. Our email sign-up discount cannot be combined with sitewide promotions, and we regret that this wasn’t made clearer on our website at the time. We truly appreciate your feedback and will share it with our team so we can improve communication moving forward. If you have any questions or need further assistance, please reach out to us at [email protected] — we’re happy to help.