Lynne A.
Package wasn’t received! …
Package wasn’t received because sitting in Amazon Logistics! No follow up in that until I inquired why taking so long. Customer services could have cared less and said sorry about any inconvenienced. Wanted product before trip. Now won’t receive until after I’ve left. No offer of overnight or anything. I ordered on 11/28 and bank account was debited on 12/2. To this moment still no product! Take care of your customers!!
Response from DRMTLGYDec 19, 2025
Thank you for bringing this to our attention! We’re very sorry for the frustration and inconvenience this delay has caused, especially with your trip coming up. That’s not the experience we want for our customers. Please reach out to us directly at [email protected] with your order details so we can help resolve this as quickly as possible.