The number on my CC charge to contact you doesn't work, I cancelled the order after placing it, you still sent product. I did unsubscribe today on your site after talking to my credit card company, and have blocked you. I want to return your awful product (doesn't work) and get a credit. I am NOT paying shipping.
Response from DrivseApr 3, 2026
Thank you for reaching out. We understand your concerns and want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible.
We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout
Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected].
Please feel free to contact us at your convenience—we’re here to help every step of the way.
Thank you for your patience and understanding.
Best regards,
DRIVSE Support Team
GC
GREGORY C.
This company again keeps going to lower…
This company again keeps going to lower levels. They keep saying the product is on the way and has never and yet keep charging my account for products amd services never received. They keep promising to refund my money and instead continue to charge and damage my account. So far they have taken over 330 dollars of money with even delivering all of the products. And they keep promising a full refund but instead continue to try and take more money. This is ridiculous.
Response from DrivseApr 3, 2026
Thank you for reaching out. We understand your concerns and want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible.
We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout
Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected].
Please feel free to contact us at your convenience—we’re here to help every step of the way.
Thank you for your patience and understanding.
Best regards,
DRIVSE Support Team
NC
Neil C.
Be Cautious! Drivse is a scam to autoship and sell overpriced filters. Every month!
Regretfully, we too did not have a good experience with Drivse. Yes, we did receive a showerhead. Yes, it is of decent quality, nothing exceptional, but installs easily and works well.
We may have "better than average" tap water, I don't know, but after the first two months of use, the filter had hardly any sediment or discoloration. But, I changed the filter nevertheless.
The "scam" part of Drivse (regretfully) comes into play with their monthly filter auto-ships. I was not aware at the time of purchasing a showerhead, that I was enrolled in a filter autoship program. If I was made aware, it was very covert and deceptive.
The filters are shipped monthly at a price of $39.99 each. They are rather simple and are available both at Walmart and Amazon for about $2.00 each. Despite what Drivse says, they are indeed identical.
Once I became aware of the filter autoship program, I contacted Drivse and informed them I needed to cancel that subscription immediately. Drivse does not (despite what they state in their sales presentation) make it easy to contact/communicate with them. It is virtually impossible to talk by phone. All communication is via email, some of it automated, responses rather slow.
I was assured (I have this in printed email communique) that my subscription was cancelled and low and behold, they attempted to debit my account again a month later @ $39.99 for a very simple, inexpensive filter.
Regretfully, Drivse is a scam to sell overpriced filters on a monthly basis. Please, be very cautious, I don't want you to get caught up in this mess as well.
Neil Carlberg
Greeley, CO
Response from DrivseApr 3, 2026
Thank you for reaching out. We understand your concerns and want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible.
We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout
Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected].
Please feel free to contact us at your convenience—we’re here to help every step of the way.
Thank you for your patience and understanding.
Best regards,
DRIVSE Support Team
GM
Gary M.
BUYER BEWARE
They imply that a showerhead and a hose are being offered to get you to click on their website. Once there, however, no hose is offered. This is not made clear, though. I wasn’t aware of that till after I clicked "BUY NOW”. Then I realized I needed to purchase a $40 hose to go with my $40 showerhead. THEN, imagine my surprise when my account was hit for an ADDITIONAL $40 for filters I never ordered. When I contacted them, they said they could do nothing for me except cancel my “subscription”. I am still waiting for they to honor the promise of money back if not satisfied.
Response from DrivseApr 3, 2026
Thank you for reaching out. We understand your concerns and want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible.
We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout
Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected].
Please feel free to contact us at your convenience—we’re here to help every step of the way.
Thank you for your patience and understanding.
Best regards,
DRIVSE Support Team
LF
Larry F.
Beware
Beware, They are scammers!!!
I was double-charged and still haven't received a refund for what I am owed. WTF!!!!!
Response from DrivseApr 3, 2026
Thank you for reaching out. We understand your concerns and want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible.
We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout
Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected].
Please feel free to contact us at your convenience—we’re here to help every step of the way.
Thank you for your patience and understanding.
Best regards,
DRIVSE Support Team
AR
Angela R.
Terrible customer service
Terrible customer service. I went through the purchasing process, they don’t include the hose or suggest you need one u til the ‘But wait..you need more’ purchase. So what looks like a reasonable purchase ..with all the add in’s is not. I got the product without ANY notification or paperwork. It looks janky as hell. Emailed customer support for a refund they supposedly say customer satisfaction.. followed up 3 times now. DO NOT BUY GO ELSEWHERE
Response from DrivseApr 3, 2026
Thank you for reaching out. We understand your concerns and want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible.
We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout
Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected].
Please feel free to contact us at your convenience—we’re here to help every step of the way.
Thank you for your patience and understanding.
Best regards,
DRIVSE Support Team
UC
Unsatisfied C.
Total scam
Total scam. Do not trust this company. I have not received any product from a November purchase. I contacted the support team to cancel and refund my money. They said it was already being processed and shipped and that was the beginning of January. Still not product, they offered to send me more product for free and cancel any subscriptions I may have signed up for. And now I just received another charge on my credit card for product I have NOT purchased. I am VERY dissatisfied with this company. They have stolen $264.59 from me and won't contact me back. I'm reporting them to the fraud unit on my credit card.
Don't trust them.
Response from DrivseApr 3, 2026
Thank you for reaching out. We understand your concerns and want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible.
We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout
Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected].
Please feel free to contact us at your convenience—we’re here to help every step of the way.
Thank you for your patience and understanding.
Best regards,
DRIVSE Support Team
LM
Linda M.
I WANT TO CANCEL MY SUBSCRIPTION
I WANT TO CANCEL MY SUBSCRIPTION . . I WANT TOO MY SUBSCRIPTION BECAUSE I ORDERED EXTRA FILTERS AND YOU SENT ME MORE AND CHARGED ME 74.99 .I DO NOT NEED ANYTHING THING ELSE FROM THIS COMPANY BUT MY REFUND OF 74 .99 BACK .I AM GOING TO THE BBBIF I DONT GET IT BACK AND GO ON FB AND YELP
Response from DrivseApr 3, 2026
Thank you for reaching out. We understand your concerns and want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible.
We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout
Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected].
Please feel free to contact us at your convenience—we’re here to help every step of the way.
Thank you for your patience and understanding.
Best regards,
DRIVSE Support Team
