David L S.
DRIVSE IS A TOTAL RIPOFF COMPANY!
I filed out all the necessary info and was ready to place the order for 2 shower heads. However, at the last minute I decided not to place the order. It looked to shady. 2 weeks later the shower heads came in the mail. WHAT? i didn't order them. I decided what the heck I'll just keep them. Then a few weeks later a get these 2 little filters in the mail and had no idea what they were for. Then about a month later 2 more came in the mail. So I began to investigate and found they fit the shower heads and I had been charged $59.00 each time for these tiny filters. it was a real rip off. I contacted the company and recieved a nice reply from two individuals indicating they were so sorry and would tell me how to to return them. I received nothing so I contacted them again and got a different person named "SHANE" which means "SHAMELESS CROCK". He said they would not be accepting returns or doing a refund. He should have addressed me as "DEAR SUCKER". I will be contacting CHase Bank and try to get my money back. BEWARE OF "DRIVSE" THEY ARE A HORRIFIC COMPANY!
Response from DrivseMar 27, 2026
Hi David, We sincerely apologize for the frustration and inconvenience you’ve experienced with receiving showerheads you didn’t order, unexpected filter charges, and the difficulties with returns and refunds. We understand how upsetting this situation must be, and this is not the experience we want for our customers 🌟 We take your concerns very seriously and would like the opportunity to review your case, address the charges, and work toward a proper resolution regarding your concern. Thank you for your patience and understanding while we work to address this issue. Our customer hotline is available Monday to Friday, from 9AM to 6 PM EST, at +1 844 764 0564 or you can email us at [email protected]. You can also reach our support team here 👉 http://drivse.com/pages/contact-us ✨ Regards, DRIVSE support team