Hi Leigh,
We sincerely apologize for the frustration and inconvenience you’ve experienced with the showerhead not improving your water pressure. We understand how disappointing this must be, and this is not the experience we want for our customers 🌟
We take your concerns very seriously and would like the opportunity to review your case and work toward a proper resolution regarding your concern.
Thank you for your patience and understanding while we work to address this issue.
Our customer hotline is available Monday to Friday, from 9AM to 6 PM EST, at +1 844 764 0564 or you can email us at [email protected]. You can also reach our support team here 👉 http://drivse.com/pages/contact-us ✨
Regards,
DRIVSE support team
RI
Richard
My wife doesn’t like this shower head…
My wife doesn’t like this shower head and we have taken down this shower head ‼️‼️‼️ I have already installed a new shower head‼️‼️‼️ Please take me “OFF” monthly filters etc‼️‼️‼️
Response from DrivseMar 27, 2026
Hi Richard,
We sincerely apologize for the frustration and inconvenience you’ve experienced with the showerhead not meeting expectations and the unwanted monthly filter subscription. We understand how upsetting this must be, and this is not the experience we want for our customers 🌟
We take your concerns very seriously and would like the opportunity to review your case, cancel the subscription, and work toward a proper resolution regarding your concern.
Thank you for your patience and understanding while we work to address this issue.
Our customer hotline is available Monday to Friday, from 9AM to 6 PM EST, at +1 844 764 0564 or you can email us at [email protected]. You can also reach our support team here 👉 http://drivse.com/pages/contact-us ✨
Regards,
DRIVSE support team
OE
Osvaldo E Irizarry V.
I have not received my set of shower…
I have not received my set of shower yet. Since I ordered on January 1, 2026 no items has been delivered. Please check on my order to see the status on it!
Osvaldo Irizarry Velez
Response from DrivseMar 27, 2026
Hi Osvaldo,
We sincerely apologize for the frustration and inconvenience you’ve experienced with not receiving your shower set since your order on January 1, 2026. We understand how upsetting this long delay must be, and this is not the experience we want for our customers 🌟
We take your concerns very seriously and would like the opportunity to review your case and work toward a proper resolution regarding your concern.
Thank you for your patience and understanding while we work to address this issue.
Our customer hotline is available Monday to Friday, from 9AM to 6 PM EST, at +1 844 764 0564 or you can email us at [email protected]. You can also reach our support team here 👉 http://drivse.com/pages/contact-us ✨
Regards,
DRIVSE support team
JO
Joyce
I have been attempting to return…
I have been attempting to return merchandise since 31 January 2026. And have not heard one word back.
Response from DrivseMar 26, 2026
Hi Joyce!
We sincerely apologize for the frustration and inconvenience you’ve experienced with your return request. Waiting this long without hearing back is not the experience we want for our customers, and we understand how upsetting this must be.
We take your concerns very seriously and would like the opportunity to review your case and work toward a proper resolution regarding your return. Thank you for your patience and understanding while we address this issue.
Our customer hotline is available Monday to Friday, from 9AM to 6PM EST, at +1 844 764 0564, or you can email us at [email protected]. Please feel free to contact us during those hours so we can assist you right away.
CF
Carolanne F.
Drivse is a SCAM!!!
I am very disappointed by this company. I bought two shower heads and a year of filters. I did NOT subscribe for filters. They subscribed me and said I did it when I ordered. I specifically did NOT subscribe as we are moving soon. The links to customer service in their email and on their website do not work. They charged me almost $60 for two filters. I did not see the charge until I received the filters and it took a month from when they charged me and when I received them. So now they charged me another $60 for filters I didn’t order and don’t want. They offered to let me keep the filters for 50% credit on their website or I could pay to ship them back to China(WTF!!!) and they also will charge me a restocking fee.
Response from DrivseMar 26, 2026
Hi Carolanne!
We sincerely apologize for the frustration and inconvenience you’ve experienced with your order, the unexpected subscription charge. We understand how upsetting this situation must be, and this is not the experience we want for our customers.
We take your concerns very seriously and would like the opportunity to review your case, address the charges, and work toward a proper resolution regarding your concern. Thank you for your patience and understanding while we work to resolve this issue.
Our customer hotline is available Monday to Friday, from 9AM to 6PM EST, at +1 844 764 0564, or you can email us at [email protected]. Please feel free to contact us during those hours so we can assist you right away.
SE
Stephanie E.
This company that sells shower heads…
This company that sells shower heads and the filters is a TOTAL SCAM!!! Warning, do not purchase anything from this company! They will rip you off with a “subscription” tactic that you never signed up for. Also, their product is cheap and does not live up to their hype about it!!!
Response from DrivseMar 27, 2026
Hi Stephanie,
We sincerely apologize for the frustration and inconvenience you’ve experienced with the unexpected subscription charges and disappointment with the showerhead and filters. We understand how upsetting this situation must be, and this is not the experience we want for our customers 🌟
We take your concerns very seriously and would like the opportunity to review your case and work toward a proper resolution regarding your concern.
Thank you for your patience and understanding while we work to address this issue.
Our customer hotline is available Monday to Friday, from 9AM to 6 PM EST, at +1 844 764 0564 or you can email us at [email protected]. You can also reach our support team here 👉 http://drivse.com/pages/contact-us ✨
Regards,
DRIVSE support team
KT
Khatuna T.
Be careful before you place the order with this company
I filed a complaint against an online company named Drivse for deceptive and fraudulent business practices.
In 01/05/2026, I attempted to purchase a shower head from Drivse. The checkout process involved a long, misleading video flow, and I believed the purchase did not go through. I later purchased the same product from Amazon instead.
Two days later, Drivse contacted me stating that my order was preparing for shipment. I immediately requested cancellation, stating I no longer wished to proceed due to their aggressive and deceptive upselling practices. Drivse confirmed that the order was canceled.
Approximately 1 months later, I received a notification that replacement filters were preparing for shipment. I immediately contacted Drivse stating that I never ordered filters and did not authorize any subscription. Drivse informed me that I had been enrolled in a subscription, which I did not knowingly or explicitly consent to.
I requested cancellation of both the subscription and the order. Drivse stated that the subscription could be canceled but the order could not, and offered store credit instead of a refund. I refused store credit, as I did not intend to purchase anything from them.
Eventually, Drivse offered a partial refund of 20% and shipment of the filters. The total charge was $59.98, which I agreed to under the assumption that a reasonable quantity of filters would be provided.
I ultimately received only two very small filters, significantly smaller than standard shower filters and grossly inconsistent with the price charged. This was misleading and deceptive.
Drivse is now refusing to issue a full refund unless I return the product to a warehouse in China, despite the package having been shipped from California. They have refused my request to return the item to the original sender.
I believe Drivse is engaging in deceptive subscription practices, misleading pricing, and unfair return policies designed to prevent consumers from obtaining refunds.
Response from DrivseMar 27, 2026
Hi Khatuna,
We sincerely apologize for the frustration and inconvenience you’ve experienced with the checkout process, unexpected subscription charges, and the difficulties with cancellation and returns. We understand how upsetting this situation must be, and this is not the experience we want for our customers 🌟
We take your concerns very seriously and would like the opportunity to review your case and work toward a proper resolution regarding your concern.
Thank you for your patience and understanding while we work to address this issue.
Our customer hotline is available Monday to Friday, from 9AM to 6 PM EST, at +1 844 764 0564 or you can email us at [email protected]. You can also reach our support team here 👉 http://drivse.com/pages/contact-us ✨
Regards,
DRIVSE support team
LA
Lynnette A.
I wanted to order the 3 shower head…
I wanted to order the 3 shower head deal for $24.99 and they charged me $75 for extra stuff I did not order. I sent several emails and their responses were obviously ai, as they did not address my issues.
Response from DrivseMar 27, 2026
Hi Lynnette,
We sincerely apologize for the frustration and inconvenience you’ve experienced with being charged for items you did not order and receiving responses that didn’t properly address your concerns. We understand how upsetting this situation must be, and this is not the experience we want for our customers 🌟
We take your concerns very seriously and would like the opportunity to review your case, address the charges, and work toward a proper resolution regarding your concern.
Thank you for your patience and understanding while we work to address this issue.
Our customer hotline is available Monday to Friday, from 9AM to 6 PM EST, at +1 844 764 0564 or you can email us at [email protected]. You can also reach our support team here 👉 http://drivse.com/pages/contact-us ✨
Regards,
DRIVSE support team
