aaron W.
Have never gotten new filter that we…
Have never gotten new filter that we paid for on a plan when bought a shower head last April. Was supposed to get 1st one last October.
Response from DrivseApr 1, 2026
Dear Aaron, Thank you for reaching out. We sincerely apologize for the frustration of purchasing a subscription plan with your showerhead last April and still not receiving the replacement filter that was promised to arrive in October. We understand how upsetting it is to wait months without fulfillment of what was guaranteed, and we want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible. We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. Please feel free to contact us at your convenience—we’re here to help every step of the way. Thank you for your patience and understanding. Best regards, DRIVSE Support Team



