Jackie R.
Customer Service....what?!?!
My landlord would not allow me to modify the shower head. I sent an email to the company, received verification of receipt, however, that was last month, and I have not received a reply! In their advertisements, they touted easy returns, however, not the case!l My feelings are that a company is only as good as it's customer service.
Response from DrivseApr 4, 2026
Thank you for reaching out. We understand your concerns and want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible. We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. Please feel free to contact us at your convenience—we’re here to help every step of the way. Thank you for your patience and understanding. Best regards, DRIVSE Support Team