DrivseOriginating from the word "Thrive", our brand embodies the urge and obsession to attain goals. And our goals are clear: Shape Commerce.
Drivse (drivse.com) has 3,492 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Bret L I.
I'm still haven't received my shipment yet
Response from DrivseJul 8, 2026
Hi Bret, I’m sorry your shipment still hasn’t arrived — please email support with subject “Trustpilot – Shipment Delay” so I can escalate this and ensure a 24‑hour response with delivery update or replacement.
Roy C.
Terrible, it leaks, wished I had never purchased it.
Response from DrivseJul 8, 2026
Hi Roy, I’m sorry the shower head is leaking and left you disappointed — please email support with subject “Trustpilot – Leak Issue” so I can escalate this and ensure a 24‑hour response with repair or replacement options.
Peter O.
I bought 2 shower heads for 2 separate showers. They did not install into my existing showers, lacking the appropriate cords. I contacted you for a return and was told it basically wouldn't be worth it financially. You offered to send one appropriate shower cord that didn't work with the shower head. I was forced to buy my own cord elsewhere since it was obvious that the cord you sent didn't go with the nozzle. I can only use the 1 shower head at this point using my own hardware I bought. In addition, you keep sending me filters, and now I have 8!! PLEASE IMMEDIATELY STOP SENDING ME FILTERS!!
Response from DrivseJul 8, 2026
Hi Peter, I understand the frustration with cords not fitting and the unwanted filters — please email support with subject “Trustpilot – Installation & Filters” so I can escalate this and ensure a 24‑hour response with proper hardware guidance and stopping extra filter shipments.
RODNEY
I don't notice much of a change and it's been 30 days now. The initial charge was only to be $39 but they charged my card over $100 and just noticed another charge today for $39.99. This money filter stops today!
Response from DrivseJul 23, 2026
Hi Rodney, I understand how frustrating it feels not to notice much change after 30 days, especially with unexpected charges showing up on your card 🙏. Please know subscriptions are always optional and clearly stated — I’ll help make sure this is corrected. Reach out to our support team here 👉 https://drivse.com/pages/contact-us using the subject line “Trustpilot – Billing Issue” so I can personally review your account and stop any unwanted charges 💧✨.
bj
Not a good fit
Response from DrivseApr 4, 2026
Thanks for sharing your thoughts! 😊 We’re always looking to improve and would love to make things right. Feel free to reach out to us here: https://drivse.com/pages/contact-us. ✨
Louise
Nothing. I still need help getting set up. I am disabled and can't get it assembled by myself. Ask again, I will get some help.
Response from DrivseApr 4, 2026
We’re here to help 💙 It sounds like getting set up has been tricky, and we don’t want you to feel stuck. If you’d like, our support team can guide you through the assembly step by step 👉 http://drivse.com/pages/contact-us. You’ll be up and running smoothly in no time ✨
Robert S.
never got the unit
Response from DrivseApr 4, 2026
Thank you for reaching out. We understand your concerns and want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible. We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. Please feel free to contact us at your convenience—we’re here to help every step of the way. Thank you for your patience and understanding. Best regards, DRIVSE Support Team
J A.
THIS COMPANY IS A FRAUD. I HIGHLY RECOMMEND YOU LOOK AT IT'S COMPLAINTS UNDER THE BBB. TOTAL SCAM
Response from DrivseApr 4, 2026
We’re sorry to hear this has been your experience 💙 We take feedback seriously and want every customer to feel supported. Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. Please feel free to contact us at your convenience—we’re here to help every step of the way. Thank you for your patience and understanding. Best regards, DRIVSE Support Team
