Dee T.
Not worth the trouble…
This company promises big but delivers little. They sent the shower heads with no hoses , i tried to return the product but it cost more to return it than it does to keep it. i had to go to home depot to buy a hose. They keep sending me filters i did not order and they keep charging my card without me ordering them. Giving me on going charges. Very disappointed and they are good at taking your money i will have block my card to keep them from charging
Response from DrivseApr 1, 2026
Dear Dee, Thank you for reaching out. We sincerely apologize for the frustration caused by receiving shower heads without hoses, the difficulty and expense of returning the product, and the unauthorized filter shipments and charges to your card. We understand how disappointing and inconvenient this has been, and we want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible. We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. Please feel free to contact us at your convenience—we’re here to help every step of the way. Thank you for your patience and understanding. Best regards, DRIVSE Support Team