DrivseReviews of drivse.com

2.93,492 reviews
Health Equipment

Drivse

About Drivse

Originating from the word "Thrive", our brand embodies the urge and obsession to attain goals. And our goals are clear: Shape Commerce.

Drivse (drivse.com) has 3,492 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.

Also known as: drivse.com
Website: drivse.com
Category: Health Equipment
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 72% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About Drivse

Originating from the word "Thrive", our brand embodies the urge and obsession to attain goals. And our goals are clear: Shape Commerce.

Drivse (drivse.com) has 3,492 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.

Also known as: drivse.com
Website: drivse.com
Category: Health Equipment
Listed on Five Star Index: 2026

Kim S.

Mar 22, 2026

This company does not care about their customers, only about their profit margin.

This company changed my order from 1 shower head to three without my knowledge or permission and now tell me I have to pay shipping to China to return the unwanted items plus lose 10% and some heretofore unmentioned restocking fee. This is supposed a fraudulent business. They want additional details so here goes. I ordered one Drivse shower head but somehow was charged for 3. I was told it was my mistake. Next I was assured I could return the 2 I did not want and get a refund. Then I was offered a 50% store credit in exchange for not having to return the 2 shower heads i never ordered because you have to return them to China, which would be exorbitant expensive. After numerous emails back and forth, I realized I couldn't win playing with a fraudulent company and accepted a $14.99 refund. The 2 heads ibdidnt want to begin with cost $70. I really got screwed and when I finally thought to look at their reviews I understood. There are so many complaints against this company for so many reasons I was dumbfounded. They might have a terrific product but they surely have no reasonable customer service.

Response from DrivseApr 1, 2026

Hi Kim! Thank you for reaching out. We understand your concerns and want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible. We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. Please feel free to contact us at your convenience—we’re here to help every step of the way. Thank you for your patience and understanding. Best regards, DRIVSE Support Team

Drivse reviews

Showing 1,432 reviews with 1 star · Clear filters

Victor W.
Mar 24, 2026
I would like to return it
I would like to return it I can't use it. Thank you Victor Wendel
Response from DrivseMar 31, 2026
Hi Victor, We’re sorry to hear you’re unable to use the product and would like to return it. We understand how frustrating this must be. We take your concerns very seriously and would like the opportunity to review your case, address the charges, and work toward a proper resolution regarding your return. Thank you for your patience and understanding while we work to address this issue. Our customer hotline is available Monday to Friday, from 9AM to 6 PM EST, at +1 844 764 0564 or you can email us at [email protected] Please feel free to contact us during those hours if you have any questions or need assistance. Regards, DRIVSE support team
Paul T.
Mar 24, 2026
I'm trying to reach out for a return.
I'm trying to reach out. I have a return to process in Newington Connecticut 141 Roseleah avenue 0611
Response from DrivseMar 31, 2026
For your concern and additional information regarding your inquiry, please reach out to our customer service team directly here: https://drivse.com/pages/contact-us. They’ll be happy to help! 😊
Suzi
Mar 24, 2026
ZERO STARS IF POSSIBLE - Must Read
I would leave zero stars if I could. This is verified information posted on the BBB website: THIS IS NOT A REPUTABLE CO - BEWARE! It is Chinese owned. The testimonials of people’s experiences with this co. are just awful and hard to read. My experience: They sign you up for a subscription to deliver their filters (if you buy the shower head). THEY WILL INSIST YOU SELECTED THE SUBSCRIPTION. You will receive a notice it is due to process but product is mailed out immediately so you cannot dispute or cancel. The charge is an exorbitant amount of $39.98 for one. I paid $12.95 each for 6 of them with my order. I read It is near impossible to return and the cost to do so isn’t worth it. You get the oh so kind runaround from them. I did not bother going through the aggravation and wasted time trying to return it.
Response from DrivseApr 1, 2026
Dear Suzi, Thank you for reaching out. We sincerely apologize for the frustration you’ve experienced with unexpected subscription charges, the high cost of filters, and the difficulty in canceling or returning products. We understand how upsetting this situation is and want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible. We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. Please feel free to contact us at your convenience—we’re here to help every step of the way. Thank you for your patience and understanding. Best regards, DRIVSE Support Team
Blaire B.
Mar 24, 2026
Not liking it
Not liking it. The water goes cold to hot there is no pressure it’s really not that great or worth the amount of money being charged.
Response from DrivseApr 1, 2026
Dear Blaire, Thank you for reaching out. We sincerely apologize for the disappointment you’ve experienced with the shower, including the inconsistent water temperature, lack of pressure, and feeling that it does not match the value charged. We understand how frustrating this is and want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible. We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. Please feel free to contact us at your convenience—we’re here to help every step of the way. Thank you for your patience and understanding. Best regards, DRIVSE Support Team
MICHAEL M.
Mar 24, 2026
Juv (Drivse)
Juv (Drivse) Mar 17, 2026, 3:06 PM GMT Hi Mike, We’re sorry to hear that your recent purchase didn’t fully meet your expectations. At Drivse, your satisfaction is very important to us, and we always strive to provide the best quality products. To make this right, we would like to offer you a store credit worth 50% of your order, with no return required. This allows you to keep your item while enjoying future purchases with us. For returns, please note that items need to be sent back to our China warehouse. Customers are kindly asked to cover the return shipping cost, and a 10% handling fee will be deducted from the refund. If you would like to accept this offer, we would be happy to send your store credit code immediately. We sincerely appreciate your continued support of Drivse. Best regards, Juv Drivse Support Team Mike Marcantonio Mar 17, 2026, 3:05 PM GMT I expected these shower units to have more velocity. I don’t want them. Please advise on the return procedures please. Thanks, Mike Marcantonio
Response from DrivseMar 31, 2026
Hi Mike, We take your concerns very seriously and would like the opportunity to review your case, address the charges, and work toward a proper resolution regarding your return. Our customer hotline is available Monday to Friday, from 9AM to 6 PM EST, at +1 844 764 0564 or you can email us at [email protected] Please feel free to contact us during those hours if you have any questions or need assistance. Regards, DRIVSE support team
Brendan C.
Mar 24, 2026
The showerhead worked great for a…
The showerhead worked great for a couple of showers, but then the plastic handle started to crack. Now water shoots everywhere with very low water pressure.
Response from DrivseApr 1, 2026
Hi Brendan, We’re sorry to hear about the cracking handle and water pressure issues with your showerhead. We understand how frustrating this must be and we’re here to help resolve it quickly. Thank you for your patience and understanding while we work to address this issue. Our customer hotline is available Monday to Friday, from 9AM to 6 PM EST, at +1 844 764 0564 or you can email us at [email protected]. You can also reach us here: http://drivse.com/pages/contact-us Please feel free to contact us during those hours if you have any questions or need assistance. Regards, DRIVSE support team
Sandra H.
Mar 23, 2026
My name is Sandra Hale
My name is Sandra Hale. Please give me a call as soon as possible at 712-3535 area code 562 in regards to my purchase of the showerhead and the filters. I am having an issue. Thank you in advance.
Response from DrivseApr 1, 2026
Thank you for reaching out. We understand your concerns and want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible. Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. Please feel free to contact us at your convenience—we’re here to help every step of the way. Thank you for your patience and understanding. Best regards, DRIVSE Support Team
Kim S.
Mar 22, 2026
This company does not care about their customers, only about their profit margin.
This company changed my order from 1 shower head to three without my knowledge or permission and now tell me I have to pay shipping to China to return the unwanted items plus lose 10% and some heretofore unmentioned restocking fee. This is supposed a fraudulent business. They want additional details so here goes. I ordered one Drivse shower head but somehow was charged for 3. I was told it was my mistake. Next I was assured I could return the 2 I did not want and get a refund. Then I was offered a 50% store credit in exchange for not having to return the 2 shower heads i never ordered because you have to return them to China, which would be exorbitant expensive. After numerous emails back and forth, I realized I couldn't win playing with a fraudulent company and accepted a $14.99 refund. The 2 heads ibdidnt want to begin with cost $70. I really got screwed and when I finally thought to look at their reviews I understood. There are so many complaints against this company for so many reasons I was dumbfounded. They might have a terrific product but they surely have no reasonable customer service.
Response from DrivseApr 1, 2026
Hi Kim! Thank you for reaching out. We understand your concerns and want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible. We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. Please feel free to contact us at your convenience—we’re here to help every step of the way. Thank you for your patience and understanding. Best regards, DRIVSE Support Team

DrivseReviews of drivse.com

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DrivseReviews of drivse.com

Drivse reviews

I would like to return it

I'm trying to reach out for a return.

ZERO STARS IF POSSIBLE - Must Read

Not liking it

Juv (Drivse)

The showerhead worked great for a…

My name is Sandra Hale

This company does not care about their customers, only about their profit margin.

About Drivse

About these reviews

More in Health Equipment

Friendsbuyteststrips

DiabeticPay

HelloMD

MY DR'S NOTE

Drivse reviews

I would like to return it

I'm trying to reach out for a return.

ZERO STARS IF POSSIBLE - Must Read

Not liking it

Juv (Drivse)

The showerhead worked great for a…

My name is Sandra Hale

This company does not care about their customers, only about their profit margin.