DrivseOriginating from the word "Thrive", our brand embodies the urge and obsession to attain goals. And our goals are clear: Shape Commerce.
Drivse (drivse.com) has 3,492 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 334 reviews with 3 stars · Clear filters
Usa K.
It's hard to open and change the filter. Then water kept leaking quiet a bit. I will not buy it any more
Response from DrivseJul 29, 2026
Hi Usa Kusum, I understand how disappointing it is when the filter is hard to change and the showerhead starts leaking. Please email [email protected] with the subject line “Trustpilot – Filter & Leak Issue” so it’s flagged for urgent review, and I’ll make sure someone responds within 24 hours with a clear resolution.
Ron
My wife is ambivalent about this. No rave review here. Her old shower head would rinse her hair without removing it from the holder. This one will not. No noticeable difference in feeling if hair or skin.
Response from DrivseJul 24, 2026
Hi Ron, I understand your wife’s concern about the showerhead not rinsing as easily from the holder and not feeling much difference on hair or skin. Please email [email protected] with your order number and write “Trustpilot – Product Issue” in the subject line — I’ll make sure someone responds within 24 hours to help with a resolution or alternative option.
Christine F.
This shower head doesn’t have as much pressure as my old one. I was disappointed.
Response from DrivseJul 22, 2026
Hi Christine, I’m sorry the showerhead did not give you the pressure you expected. I understand how disappointing that must have been. I’ll make sure to do better moving forward.
Charlie
no significant improvement from my current shower head. Certainly not worth the effort to upgrade, get a holder, etc. Would like to return if I could.
Response from DrivseJul 16, 2026
Hi Charlie, I hear your disappointment that the showerhead didn’t feel like an upgrade and that you’d prefer to return it. Please email [email protected] with your order details and write “Trustpilot – Return Request” in the subject line — I’ll make sure your case is reviewed within 24 hours so you get a clear resolution.
Lynn
I don’t really see a difference. I like the massage of my old showerhead..
Response from DrivseJul 15, 2026
Hi Lynn, I’m sorry to hear you haven’t noticed much difference with the shower and that you prefer the massage from your old showerhead. I understand how disappointing it can be when a product doesn’t meet your expectations. If you like, you can reach out to our support team, and we'll be happy to assist you in resolving this issue. You can contact us here: https://drivse.com/pages/contact-us 📩
William D.
You sent me 3 knock offs but charged me full price for the 2.0. It doesn't have space in the handle for the filters!
Response from DrivseJul 15, 2026
Hi William, I’m sorry to hear you received products that don’t match the 2.0 model you ordered and that the handle doesn’t allow space for filters. That’s understandably frustrating, and it’s not the experience we want for our customers. Please contact us at [email protected] with your order number and include “Trustpilot – Product Version Issue” in the subject line. We’ll escalate your case immediately and aim to provide a clear resolution within 24 hours.
Robin F.
I'm just starting my journey with this company and they are very understanding and they were very prompt on replying to my emails because I hadn't intended on purchasing my products until a few days later. Anyway they're in the process of fulfilling my request to reverse my purchase until I'm ready in a few days.
Response from DrivseJul 4, 2026
Hi Robin, I understand you weren’t ready to complete the purchase right away, and I’m glad the team was flexible in helping you reverse the order until the timing works better for you. It’s good to know the process is already underway so you can move forward when you’re ready.
Pete F.
Nicely made shower head. However, I have the older model and it works just as well (no 300% increase in pressure). I was a bit disappointed, as I have low water pressure on a regular basis (most of the time, my RO system won't work). Too much hyperbole.
Response from DrivseJul 1, 2026
Hi Pete, I truly appreciate you sharing your experience. I understand how disappointing it must be to expect stainless steel and end up with plastic, especially when the housing cracked during a filter change. I want to help resolve this quickly — please send your order details to [email protected] with the subject line “Trustpilot – Material Concern.” I will make sure your case is escalated, and within 24 hours you’ll receive guidance on a replacement or refund. I’ve also passed along your feedback to the product team, since durability and material clarity are areas I am committed to improving.
