DrivseReviews of drivse.com

My original purchased: Order #DS38598164 was back in late December 2025. Order was paid for thru my PayPal account. Purchased 2 shower heads with hose & holder kits with a year supply of filters. First off; your customer service contact phone number is out-of-service. Has been since February Can't reach anyone by phone. Next; I've tried a couple of times to cancel my monthly filter subscription that i did not know I had signed up for?? I must have missed that part? That's why I purchased the 12 extra filters. I bought the 12 filters at a HUGE discount when I first bought both my 2 shower heads so I would not need the revolving filter subscription. Now one of the hoses I purchased has a leak at the shower head attachment area (hose side connection area) to the head. It's not a washer that leaks; it's the hose portion in the area of the connection to the head inside the collar swivel on the hose that connects to the shower head. That is the best I can describe. I've replaced the hose with the other hose & holder kit (temporarily until I can get a replacement) I purchased and now it works fine. Your filters are not of the best quality for the money ($30 for one?). I cut a used filter open with a pair of scissors was surprised how ineffective it was filtering my hard water. I've used other ($12) carbon based filters and they did a much better job filtering. To say the least I'm very discouraged and concerned about the quality. I'm also upset there's no practical means of customer support. The only reason your even getting 2 -stars is the performance of the head. It seems to be the only thing worth the monies. I hope my shower hose & filter problems do not fall upon deaf ears, and that you remedy my problem in good faith by canceling my filter subscription and let me return all subscribed filters (they are still in original packaging, never been opened) back for a full refund and send me a new hose at no charge.

Autoship: Your website would not allow me to enter "submit order" unless I purchased a "buy 3 get 3 free" for $110.00" then it automatically signed me up for a monthy delivery at a charge of $35.00 for one filter monthly when I already have six! I have tried to "cancel subscription" but "manage order and subscriptions" only show me the order and no way to "cancel subscription". Signed "Angry Customer" ps, stop trying to debit my bank account! You can buy 10 replacement filters on Amazon for $14.00

As this is purchase was a replacement of my original shower head that developed a crack in the handle and sprayed water everywhere the new one doesn't have the same pressure and nowhere as good as the original purchased. Also in one of the settings the spray is not consistent and has leaks, sprays water in totally wrong direction. Love to receive a replacement. Disappointing to say the least.

no pressure, and i got things i did not order, just wanted to try not to have a massive amount of shower heads

I keep on getting filters every week

It was fine until the metal around the hose unraveled and the plastic liner started to bubble out until it was cabbage size then burst. Water all over the bathroom. Husband was in the shower at the time.

I USE IT ONE OR TWO TIMES AND NOW THE WATER COMES OUT VERY SLOW AND NO POWER TO THIS SHOWER YOU ARE SAYING WAS SO GOOD AND THE FILTER LOOKS LIKE ITS GONE IT TURN TO PAPER WHEM I LOOK AT THE FILTER HOW IS THIS DRIVSE SUPPOSE TO WORK?

Product is good but every day since I got the order they've tried to charge me $39.98 For What I don't know but I will find out and they will not get that money