DrivseReviews of drivse.com

Response from DrivseSep 22, 2026

Hi Susan, Thank you for taking the time to share such a detailed review. I’m very sorry to hear about the shipping delays, the billing issues with your filter order, and the frustration this caused you and your friend. I understand how upsetting this must have been, and I appreciate you bringing these concerns forward. Please email [email protected] with your order number and write "Trustpilot – Delivery Issue" in the subject line. I'll make sure someone responds within 24 hours with a real resolution.

Response from DrivseSep 18, 2026

Hi Ronnie, I hear your frustration with both the product and the customer service experience. Please email [email protected] with your order number and write “Trustpilot – Product & Service” in the subject line — I’ll make sure someone responds within 24 hours to properly address your concerns.

Response from DrivseSep 17, 2026

Hi Andrew, I understand how frustrating repeated pinhole leaks are, especially after replacements. Please email [email protected] with your order number and write “Trustpilot – Replacement Parts” in the subject line — I’ll make sure someone responds within 24 hours to review your case and discuss part availability.

Response from DrivseSep 16, 2026

Hi Robert, I understand how frustrating it is to keep receiving filters after canceling, especially with the product issues you described. Please email [email protected] with your order number and write “Trustpilot – Stop Filters” in the subject line — I’ll make sure someone responds within 24 hours to confirm the cancellation and assist with your return.

Response from DrivseSep 15, 2026

Hi Dave, Thank you for sharing your thoughts. I understand the concern about clarity. The product shown is the wand attachment, but it does connect fully with the rest of the device. If you’d like, I can provide a detailed video showing the complete unit with all connections so you can see exactly how it works. For your concern and additional information regarding your inquiry, please reach out to our customer service team directly here: https://drivse.com/pages/contact-us,

Response from DrivseSep 15, 2026

Hi Lynette, Thank you for sharing your experience. I understand how the height and spray strength can feel uncomfortable, especially when you prefer a gentler flow directly overhead. The three settings are designed to offer variety, but I hear your concern that one of them doesn’t provide enough coverage for shampooing. I’m glad the stop button feature has been useful for you, and I’ll make sure your feedback about the spray strength and settings is passed along to the team for review. For your concern and additional information regarding your inquiry, please reach out to our customer service team directly here: https://drivse.com/pages/contact-us.

Response from DrivseSep 15, 2026

Hi Patricia, Thank you for sharing your experience. I’m very sorry to hear about the issues you encountered with the shower heads and the condition of the filters. I understand how frustrating this must have been. . Please email [email protected] with your order number and write "Trustpilot – Product Issue" in the subject line. I'll make sure someone responds within 24 hours with a real resolution.

Response from DrivseSep 10, 2026

Hi Ralston, I understand how upsetting it is to be charged for a product you haven’t received and without knowingly signing up for a subscription. Please email [email protected] with your order number and write “Trustpilot – No Product/Subscription” in the subject line — I’ll make sure you get a proper resolution within 24 hours.