Janet Bittner J.
Let's get real!
From the get go you double charged me and my attempts to contact you went ignored. Had to resort to an attempted fraud charge handled through my credit card to get a result. Not impressed. But the shower head itself is good except there could be one more hardflow setting instead of just 3. I do a lot of cleaning a birdcage in my shower and the highest stream could be stronger. Also I must have really dirty water because after 4 weeks as recommended I hardly had any water pressure and the filter was so gross I couldn't believe it. So I'm at a 2 week change now, hoping that will be sufficient. I'm very grateful for the shower and I'm glad someone finally took the time to make a worthwhile product. Thank you. Still room for improvement but the best I've had so far! Keep up the good work!!!
Response from DrivseApr 3, 2026
Thank you for reaching out. We understand your concerns and want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible. We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. Please feel free to contact us at your convenience—we’re here to help every step of the way. Thank you for your patience and understanding. Best regards, DRIVSE Support Team