John B.
Deceptive sales experience
First, there was no reference made to needing to pay for additional parts for shower head to be used. The company tried to upsell me a $70 diverter and flexible hose. After wanting to send them back there product, they said they would send me the additional parts at no cost. That was 10 days ago and am still waiting to be able to use the shower head, so no review on that yet
Response from DrivseMay 6, 2026
Thank you for your feedback. We’re really sorry to hear about your experience. This isn’t the level of service we aim to provide, and we’d like to make things right. If you’re open to it, please reach out to us at [email protected] with a few more details so we can look into your case and assist you as quickly as possible. We truly appreciate you bringing this to our attention—it helps us improve, and we’re here to help resolve this for you.



