DrivseReviews of drivse.com

I have tried to cancel the reoccurring filters 2 times now. No phone # offered when I sent an email. $56.00 for 2 filters per month when the showerhead is only used 1 month a year at my vacation condo. I was told to reject when delivered or return package to sender the first time I contacted this company.

I ordered two Drivse IonDrops shower heads on March 08, 2026. First, this product does NOT ship "... directly from their warehouse in Teton Valley [Idaho]," as stated in the ad. Rather, it ships from Shenzhen, China, which also blows the promised "two-day shipping" out of the water, as customs delays will stretch that to two or three weeks (mine arrived nineteen days after I placed my order). I didn't order the hose (bought one at Ace Hardware, but check Lowe's and Home Depot for better prices; any standard hand-held shower hose will fit), and I didn't order the FILTER SUBSCRIPTION, because I knew that meant recurring charges on my credit card. But wait ... A month after I had placed my order, my bank called me, and asked if I had reordered this item. I told them, "No, I hadn't." Drivse held onto my credit card number, and charged me AGAIN, only this time the charge was one penny less than the original price $57 and change; I don't remember exactly). In order to avoid any future attempts, I canceled my credit card and my bank reissued it with a different number. About the product: Technically, it works as a shower head. However, it WILL NOT increase your water pressure (I knew this before I ordered. A ridiculous claim, but not an issue for me, so I was willing to ignore it). Most parts are plastic, and I don't expect it to last long with regular use. Overall, I would warn any potential buyers to be very aware of Drivse's misleading claims. There are similar, less-expensive but superior-quality shower heads like Feelso and Prewan (twenty bucks each) available from Amazon. They do the same things Ion Drops claims to, plus they have additional features, and you DON'T need a subscription to buy the filters (which will also fit Ion Drops shower heads, by the way).

I am very angry with your company. I am being charged 105.00$ for 3 shower heads when I did not purchase any. I was going to purchase your product until I found out that after you buy the shower head you have to buy the connection hose and that whole package for another 40.00. then you have to buy the filters for another 40.00 dollar. That's 120.00 dollars that I could not afford. At which time I did put in my credit card number but I never followed thru with the purchase. Now I have 3 shower heads coming and out 105.00 in which I don't want. Did call customer service and was told that there wasn't anything they could do to void the purchase. I live on soc5 security. 105.00 dollars that you charged me was part of my rent. I only get 950.00 a month. So you can see I am in a serious situation here because of this. I really would have liked to try your product but it was just too expensive and the billing set up was very confusing. U hit one button and a sales tactics comes up. If you hit no thank you another sales tactics comes up so you can see were it gets confusing. How do I get my money back? Please email back or give me a call. 401 556 9426 Thank you Cheryl Stgeorge

Broke, sent an email, no response

The product is cheap. I would love to send it all back.

This company is really bad and the way they handle the business is worse. I bought 2 ion drops and both do not have water pressure as they advertise and when you switch to a different position it makes a squeals loudly, so I contacted them to get my money back becaue they are not working properly and the person I spoke with " asked me did you use it" and I said yes and she mentioned in that case we do not accept the return, how you supposed to know if the shower head work or not if I cannot tested, this is BS, I emailed them the situation and they came out with all kind of excuses and at the end they refused to get my money back regardless if they offered to refund your money, if there is there is something wrong, you guys can checked out. Please be aware of this that they will honor the guarantee

Tried reaching company. Next to impossible. A total circus. Shower head was a gift for family member. I was unaware box was damaged until family opened soft mailer envelope that box was shipped in. Shower head had no adapter for installing, tape or install directions. At this point, I want a full refund.

Total SCAM! I never received the shower head I ordered. However, you have charged my bank account $39.99 every month for a 4 inch filter for the non-existent shower head! Dec 2, 2025 Dec 29, 2025 Jan 26, 2026 Feb 26, 2026 Mar 26, 2026 Apr 23, 2026 May 21, 2026 Grand Total of $279.93 I have made numerous attempts to cancel these charges without any response. I will now report you for wire fraud! Seriously, Kathy Baker