Steven K.
Horrible customer service.
Horrible customer service. They advertise saying it's money back guaranteed. But if you look in details if you try them, you can't return. Tried calling them numerous times and was on hold forever.

Originating from the word "Thrive", our brand embodies the urge and obsession to attain goals. And our goals are clear: Shape Commerce.
Drivse (drivse.com) has 3,492 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 1,432 reviews with 1 star · Clear filters
Steven K.
Horrible customer service. They advertise saying it's money back guaranteed. But if you look in details if you try them, you can't return. Tried calling them numerous times and was on hold forever.
Fiona T.
My shower head leaks all over the place, like a sprinkler. I asked for a replacement, they said they are happy to give me 50% off another one. I think they should fix the leaking problem on their product, why should I pay for another leaking shower head? Read reviews pple, lesson learnt here.
scott
The absolute worst customer service I have ever received. I purchased the shower head and 12 filters. They put me on a renewal list which I never do. And sent me another pack of filters 12 days later for $36. I called them immediately and told them and they said too bad they're on the way. They can't do anything about it even though I did not receive the package for another two and a half weeks. It also took over 2 months for me to get the original shower head. They are liars and they are cheaters. Their product is terrible if you use the filters you have absolutely zero water pressure. It sprays a radically it is made of very cheap material it keeps falling out of its own holder. And they do not care you call them text them they don't answer they give you a runaround it's absolutely horrible what an absolutely disgusting company to deal with. I hope this helps somebody because I don't normally do this but this really got to me.
Rigo M.
This co pany is fraud, They are crooks. I purchase 3 shower heads and as I read more it said something about purchasing filters separately so I canceled the order. Then I got an email from customer service offering me 12 free filters if I proceeded with the order, so I sId ok, got my order 2 week later and is all good. I figured I would try the product since they say is money back guaranteed. Now I just got a charge for $67:50 For the subscription. I never read anything about a membership. So I requested to just return everything and cancel the whole order. Now I have to ship the product back to Portugal and it will cost me more to send it back than to keep the order..Do not get scammed by this people. Always read reviews before you buy..
Allen B.
Did not come with hose and bracket, so it is worthless.
Alan
Total trash. Bought one and it sprays everywhere like a sprinkler. Unfortunately I didn’t read the reviews prior to buying this and additional filters. (Reviews mention all of the leaks) Customer service said I can return it, but at my expense…to Portugal. Do NOT waste your money
Chris P.
I will tell what is wrong. I totally expected shower head to come with a new hose. Just the shower head. I will have to find a hose that fits. otherwise it is useless to me with out the hose. A complete waste of my money
Karen A.
When I received my showerhead and filters I was put in the hospital for three months....the package stayed in my apartment. When I got out of the hospital I opened the package and noticed that it was broken...I have contacted them numerous times but even after explaining my situation they won't replace it or refund my money....if I could give them a -1 I would..