Mr, Tony S.
Robbery
You keep taking money from my account for filters when I requested that you stop and close the account
Response from DrivseJun 19, 2026
Hi Tony, Thank you for bringing this to our attention, and we sincerely apologize for the frustration and concern this situation has caused you. We completely understand how upsetting it can be to see unexpected charges, especially after requesting a cancellation. We take matters like this very seriously, and we want to assure you that we are here to help you resolve this as quickly as possible. In order for us to locate your account and fully investigate what happened, could you please provide us with a few additional details? • Order number • Email address used for the purchase Once we have this information, we will immediately review your subscription status, identify the cause of the charges, and take the necessary action to stop any further billing and resolve the issue. You may also contact us directly at [email protected], so our team can assist you as quickly as possible and ensure this is handled with priority. We truly regret the inconvenience this has caused and appreciate the opportunity to make this right for you. Your satisfaction and trust are very important to us, and we are committed to resolving this matter properly. Best regards, Ton Drivse Support Team