Alan M.
Purchased two shower heads and a hose…
Purchased two shower heads and a hose mounting kit. Thread on hose holder bad right out of the box. I checked their parts with my local hardware store and they confirmed that the hose holder thread is bad. They finally admit that the part could be defective, but want me to pay for the freight to return for inspection. Now I have to pay 1/2 the price to ship it back when they should be paying for freight on a defective part. Customer service is terrible, think twice before purchasing!!!



