Laura M.
DO NOT PURCHASE!
DO NOT PURCHASE!! I thought I was ordering the $19 shower head only. My card was charged over $139. Turns out they say I "subscribed" for automatic shipments. I called to cancel the order for $139 (There is NO option for account management on their website) and was told that I can not cancel. I can return the parcel to Portugal at MY expense only after a get a pre-approval for return. I was VERY clear to the associate via email that I do not want any further products from them and then GUESS WHAT?? Another charge appears for $119 a week later for 12 more filters ( I now have 2 years worth of filters). I emailed them before shipment asking them to NOT ship. My email was answered 4 days later with an apology for the delay in response due to their heavy sales volume. The website is deceptive and customer service is worse. DO NOT PURCHASE!



