I have no product. I have asked to have all canceled and requested a refund but I get no cooperation. I’m told that it can’t be canceled. I’ve been offered free product or a partial refund. I will never do business with this company again and I will make sure everyone knows they are a scan
HW
Hurval W.
Delayed Delivery
I place two Orders, one for the Shower Head and another for the Filters. I received the Filters but as of now, I have not received the Shower Head, this is unacceptable
LA
Laura
Charged without Consent
Update - still no refund received. I was basically charged US75 and received 3 filters that are probably worth $2 SCAM!!!!
Charged without Consent -
I paid and received my order and am happy with the product. However, one month later my credit card is charged for the exact same amount and I get an email telling me I will receive filters. I immediately write to cancel as I did not authorize but the only response I get is an automatic email saying package has been shipped. Have raised claim with PayPal.
JT
Jovan T.
Spammy and scammy
I specifically DID NOT complete the purchase because of the number of spammy pop-ups when you attempt to complete the purchase. Nevertheless, they charged my card and shipped the items to my city only. There is no street address in their shipment BECAUSE I never entered a street address BECAUSE I figured out that it was a scam company. Unfortunately they wait until you enter your credit card info to start with the pop ups. I did not even see and consent to the price of their filters and they also charged almost US$120 for that. Disputing these charges now. Disgusting, tacky company.
JJ
Jan J.
I’ve waited for $150 order I never…
I’ve waited for $150 order I never received. Offered me a 70 percent discount to repurchase it. Delivery company pretty much said it’s not their problem. Couldn’t buy compatible hose and bracket at hardware store. Ordered 3 for $160 and haven’t received them yet. I can’t tell you if the nozzles are any good. Haven’t got to use them yet.
TT
Trainer T.
Charged 200 dollars without completing…
Charged 200 dollars without completing order , customer service says they refunded but I have not received it after a week+ of waiting . Did they generate a fake refund and cancellation email?
ST
Stephen
I began on online purchase but stopped…
I began on online purchase but stopped at the step where I was directed to purchase other items from them. I discovered however that the information they had from me allowedd them to bill my credit card. I sent several emails requesting a return of charged amounts but no reply. I had to challenge the charge with my credit card company. Drivse shower heads are a fraud.
AM
AMB
Do not get scammed I did
Do not get scammed I did. The customer service is terrible and for good reason. They advertise on social media to make you believe it’s a great product until you get hooked into purchasing it. That’s where is scam starts. They get you trapped into their website which puts you through multi-levels of hard sell, by offering you bigger discounts into purchasing the “required” filters. There is no mention on their website of the needed hose/housing that you need to install on regular shower pipe that comes out of the wall. When you try to email the customer service rep (which is the only way to contact the company), the then mention that they sell a $50 kit in addition to their shower head. When you ask about the return, they response was positive, later to find out they you are responsible for the return postage and it has to be returned to an address in Portugal, even though the product was mailed out from 5215 S. Boyle Avenue, Vernon, CA 90058. Clearly a ploy to prevent you from returning the product, because it would cost you more for the return postage than the actual product. Don’t be fooled like I did. DO NOT PURCHASE THIS PRODUCT from Drivse.
BTW, to cut my loses, I decided to buy aftermarket hose/housing from Lowes, only to find out the shower head is very poorly manufactured, very cheap plastic, leaking at every junction of the plastic shower head.
DO NOT PURCHASE THIS PRODUCT!