DrivseReviews of drivse.com

I've tried to contact per phone and online chat to be able to return merchandise because I did not see on the initial order that an automated subscription for filters was initiated. I was with the understanding that I could order when needed. So I was requesting to send all my order back for credit and they BLOCKED ALL MY COMMUNICATION ATTEMPTS.

A cheap product! Came without any way to hookup - probably need a hand held attachment! Filters are so cheap and you are surposed to change every week? I tried to return but they have return rules that only take back if broken. You also pay return shipping? What a scam company! Wasted almost $100- with filters and the 3 heads ( ion,🤭)

I have tried multiple times to reach you by phone and email and no one is available. I want to return the items I purchased for a refund and stop a filter subscription I did not sign up for.

If I could give a -10 I would! I've tried to cancel my order on more than one occasion and now I just received it in the mail and the instructions say I have to mail it overseas! It was sent from California! The customer service has been horrendous and I would not recommend this company to anyone ever. They are not an american-based company and I will be reporting them to the Better Business Bureau.

First of all, I tried to cancel my order IMMEDIATELY after I ordered, because I realized that I accidentally ordered without the hose kit, and I cannot use it without that. I was told the next day that my order was already processed and couldn’t be canceled. Then about a week later I get an email saying that my order is still in processing! Now that I have received the shower head, I have sent several emails asking how I can get the hose kit without any response. BUT I have received several emails asking for a review. Well my review is that customer service is TERRIBLE! Can’t give a review until I can use it and can’t use it until someone in customer service answers my email! 👎

We just placed an order for two shower heads. Supposed to be charged $59. They charged our credit card that amount and then charged another $119 that was not authorized. We had to call our bank and report the fraud charge and close that card out. Why are these companies not being shut down? There is way too many of them stealing peoples money and getting away with it. Time to make it stop.

My order hasn't arrived yet! I keep getting msgs that state waiting to hear from driver for update. Will text tracking number ASAP. Please let me know what is going on. Cecelia Wells

I did not realize for the handheld showerhead I needed to but the hose extension and that it did not come with it