John C.
Love it, BUT
While I love the product when it’s working correctly I’ve had numerous problems with the bottom half of the shower head developing tiny cracks that causes water to squirt out in different directions and because of the water pressure it’s squirting out of the shower and all over the bathroom. This happened after I purchased the first two. One of the shower heads developed a couple of tiny cracks. I got in touch with Drivse and received a replacement at no cost. That replacement quickly developed the same issue and when I got in touch with Drivse I was told that I was past my 30 day warranty and they offered me 50% off. I purchased another one at the 50% off (mostly because I have A LOT of replacement filters and do enjoy the product). And now my other original shower head has developed the same issue and I’m perplexed about what I should do. Do I keep purchasing this shower head, that I like when it works properly, or do I say enough is enough, there’s an obvious problem with the product and move on to another shower head?
Response from DrivseMar 31, 2026
Hi John, We’re sorry to hear about the recurring issues with your showerheads. We understand how frustrating this must have been, and we’ll work to resolve this quickly. Thank you for sharing your experience. Showerhead: http://shower.drivse.com/learn-more/checkout Our customer hotline is available Monday to Friday, from 9AM to 6 PM EST, at +1 844 764 0564 or you can email us at [email protected]. You can also reach us here: http://drivse.com/pages/contact-us Please feel free to contact us during those hours if you have any questions or need assistance. Regards, DRIVSE support team