We changed the filter on IonDrop last month and the water pressure went down again the beginning of this month we had to change the filter. It was my understanding the filter should last at least 30 days.
Response from DrivseMay 21, 2026
Hi William!
We’re sorry to hear about the filter concern 🌸✨ Filter life can vary depending on water quality and usage. For guidance and support, please reach out to our team here 👉 https://drivse.com/pages/contact-us 💙🚿Best regards,
Cessa
Drivse Support Team
PK
paula K.
Problems getting it here
Problems getting it here. Shower is amazing but it didn’t come ready. I had to buy a hose as it doesn’t attach to the shower head. Now I have to find a clip so it is not hand held
Response from DrivseMay 15, 2026
Hi Paula,
Thank you for reaching out to Drivse! I am Joyce and I am here to assist you.
We sincerely apologize for the confusion and inconvenience this situation may have caused.
We’re glad to hear that you are enjoying the shower head itself, though we completely understand your frustration regarding the additional hose and clip needed for installation.
After checking our system, we were unfortunately unable to locate an order associated with the name “Paula Kiernan.”
To help us assist you further and review your order details properly, could you kindly provide the email address used to place the order or your order number?
Once we receive that information, we’ll be happy to look into this for you as quickly as possible.
Thank you for your cooperation, and we look forward to your response.
Best regards,
Joyce
Drivse Support Team
JS
Janet S.
I noticed a big difference in my hair…
I noticed a big difference in my hair the first time I used the new shower head. It appeared to add volume. However, I am nearly 80 years old and the pressure is extreme. It would be nice to ramp down the pressure. I also paid $110.00 for filters and was very upset when I got 3. The shower filter is great, the price is outrageous.
Response from DrivseMay 21, 2026
Hi Janet!
We’re happy to hear the shower head has made a difference for your hair and skin 🌸✨ We’re sorry about the concern with pressure and filters.
For guidance and support, please reach out to our team here 👉 https://drivse.com/pages/contact-us 💙🚿
Best regards,
Cessa
Drivse Support Team
DB
Diane B.
Well I’m not impressed with this shower…
Well I’m not impressed with this shower head. I think the filters are expensive and today when changing the filter the handle cracked.
I spent way too much money for what I got.
It is nice with the new filter in and does help with softer hair and skin.
I would like a refund, please
Response from DrivseMay 13, 2026
Hello Diane,
Thank you for reaching out to Drivse.
I am so sorry to hear about the trouble you’ve had with your showerhead. It is incredibly frustrating to have a product break during routine maintenance, especially when you’ve invested your hard-earned money into it. That certainly isn’t the experience we want for you.
Regarding the price of our filters, we understand that they are an investment. We use advanced purification technology designed to not only remove harsh impurities like chlorine and heavy metals but also to balance pH levels. As you noticed with your hair and skin feeling softer, these components work hard to prevent the dryness, irritation, and "tight" skin feeling caused by hard water.
We would love to make this right and look into a solution for your cracked handle; however, I’m having a bit of trouble locating an account or order under the name "Diane Banks."
To help us assist you further, could you please provide:
• The email address used to place the order.
• Or your Order Number.
Once we have those details, we can pull up your records and discuss the next steps regarding your request and the damaged unit. We’re here to help!
Best regards,
Julius
Drivse Support Team
BR
Brian
We loved it, but then it broke
We loved the shower head, but after a few months, it split and sprayed on the ceiling and walls. So, we do not need any more filters.
Response from DrivseMay 13, 2026
💧 We’re sorry to hear your shower head split 😔. Please reach out to our support team 👉 https://drivse.com/pages/contact-us 💬 so they can assist you with this issue and help find the best solution 🙏✨
EB
Elisabeth B.
Really hoping for better quality!
My experience today was great but my first Drivse shower head developed an inside crack in the handle part and water kept squirting out on my dry hair. I’m hoping this MORE EXPENSIVE shower head/handle will last longer than a month or I just can’t afford this company’s quality. This single (one income) teacher can’t afford to support companies with cheap materials. Trusting…
Elisabeth Brown
Response from DrivseMay 12, 2026
Thank you for sharing your honest experience 💙✨ We’re truly sorry your first shower head developed a crack and caused frustration 😔💧 We understand how important durability is, especially when every purchase matters. Our team is here to support you 🌸🙌 If you ever need help with replacements or have concerns, please reach out directly 👉 https://drivse.com/pages/contact-us
PB
Patricia B.
it was ok
it was ok. the plastic is tearing apart on one so we had to replace it
Response from DrivseMay 12, 2026
Thanks for sharing your feedback 💙✨ We’re glad you enjoyed the shower head at first 🌸🙌 Please reach out to our support team for help with the issue 👉 https://drivse.com/pages/contact-us
SB
Stephen B.
I like the shower head
I like the shower head, but find it hard to purchasing other parts, filters and hoses, without buying another shower head.
Response from DrivseMay 12, 2026
Thanks for sharing your thoughts 💙✨ You can purchase filters and accessories separately anytime 🌸🙌 Here are the links for easy access:
👉 Filters: https://drivse.com/products/copy-of-filter-replacements
👉 Hose & Holder: https://drivse.com/collections/shop-all/products/shower-hose-holder
👉 All Items: https://drivse.com/collections/shop-all
