Drivo Rent A CarReviews of drivo.com

CHEATERS in all aspects. Do not book with them. Beware . 1). I booked a Maruti Suzuki Ertiga and they gave Renault TRIBER to me instead. They took rs 2100 security amount plus full rent amount on delivery. 2). I recharged the fastag with 500rs in the TRIBER they gave me , which was black listed on tolls( never told me ) n I had to pay double the amount twice. While going to Konark n coming back. Car no. .OD02bu5491 3.) After many requests they changed the car after 2 days. I had to again recharge the fastag with rs 500, car no. .OD02bm6201 I used only 270 n rest was unused. 4). On returning the vehicle they put all kinds of tantrums and excuses for returning my security and fastag balance of rs 2100+ 730. And after I warned them of police complaint they just returned 2100 and promised to pay balance 730 within 24 hrs , which still they have not paid . I am calling them regularly and sending text reminder on WhatsApp to which they are not responding. My rs 730 to which they promised to pay is still due. It's a very small amount, which one would not bother , but they promised to pay in some stipulated time frame & did not do pay , so I feel cheated . I advise everyone not to book from such false Company who cheat on you . People like them bring bad name to Orissa and other operaters in Bhubaneswar. I will definitely file a police complaint online on them soon . Bad Bad Bad 🤬🤬🤬😡😡😡

I was charged $2030 for a barely visible scratch on the rental car. It was complete highway robbery do not rent from these guys they r completely crooked

Everyone Google search “DRIVO NJ.gov fraud” prior to renting because it WILL happen to you. A scam company that makes $$$ off fabricating pre-existing damage and will charge you thousands of dollars in fake repairs once you return the vehicle. Horrible experience.

I left a review a few minutes ago but forgot to mention having to wait an extra 15 minutes on top of all the other waiting for them to clean the car AND it STUNK of cigarette smoke.

I returned my car at 6:15 am.There was no one at the counter to Service me. I waited 10 mintues. When a customer rep finally showed up (Sean) I was told I had to wait and additional 15 minutes to get my receipt. Shuttle is outside waiting with customers.

When you rent the car they are making 100 photos of the car without you . When you return the car they make photos from different side and then creat a non existing damages to collect more money for the rental .

Just scam scammers scammer

If I could give this company ZERO STARS I most certainly would. First off when you walk in the door they have very loud Russian music playing. The music is so loud that you can’t even hear when spoken to. My main problem with this company is the lack of customer service or empathy. If you don’t pick up your car within a four hour window from your reservation time they will automatically cancel your reservation with no notice. I showed up at their location at 8 pm and was informed they not only cancelled the reservation but they had not one car they can use to accommodate me, mind you there was a wall full of keys behind them. Then they proceeded to tell me to walk down the street to Enterprise and see if they can assist me. I went online while standing there and was able to re book a car at which I was told they don’t take same day reservations. Mind you I was able to book the car! They then proceeded to talk amongst themselves in Russian, laughing, turning up the music and carrying on while they continued to turn customers away. I had to book a reservation with Avis (with no issues) and take their bus back to the terminal to catch the Avis bus. The bus driver was extremely pleasant and disappointed that we were treated in such a way although he did mentioned that a lot of folks complain to him about their lack of customer service and support as well as their overbooking cars that clearly are not available. My suggestion to this company would be to get rid of the rude Russians and place the bus driver inside to assist customers!