Drivo Rent A CarReviews of drivo.com

Horrible experience waited for 2 hours for a dirty rental and while there several people returned broken down cars one on a tow truck.

Una Estafa No es en el aeropuerto Galón de gasolina 8 dólares No aceptan seguro personal

Don’t rent cars with this company they will rob you and they will offer you a certain price when booking and than once your done and return the car , they will add additional charges, tolls and etc. After I had orginally picked up the first car and it had a messed up tired and was given another car to use. I should have returned from the beginning

They are scammers I declined taking their insurance and then they turn around and charge me for it

Horrible experience using Driveo at Newark Airport. Provided auto insurance ahead of time (its own complicated and time-consuming process) but was later charged for their coverage I had NO idea they signed me up for. Person behind the counter basically grunted at me to sign blank screens. Duplicitous and gross. Won’t use them again.

The worst! The only rental car company that would not accept Canadian insurance and forced me to take out their insurance! A total scam and I will never rent from this company again!

Unexpected $100 Charge for Unrequested Upgrade I recently rented a car from Drivo Rent-A-Car at the Newark location (Reservation EWR-149864), and unfortunately, my experience was disappointing. When I arrived to pick up my reserved vehicle, I was informed that the car I booked was not available. The staff offered me an "upgrade" because there were no other options — and clearly stated there would be no additional charge. However, upon returning the vehicle, I was shocked to see a $100 charge listed as an “Upgrade Rental Vehicle” on my invoice. I never requested an upgrade, and it was provided due to their lack of inventory. This charge feels unfair and misleading, especially after being reassured by the representative that I wouldn’t be charged extra. I’ve contacted the company to dispute this charge, and I hope they make it right. But based on this experience, I would advise others to double-check their invoice carefully and confirm all terms in writing before accepting any changes at pickup

Drivo customer service is the WORST!!!! PLEASE I BEG YOU ALL DON'T RENT FROM THEM!!!!! It was the worst experience in my 42 years of travel. They lie and are very deceitful about the insurance coverage. They let me rent a vehicle that didn't have the right kind of license plate and wanted me to return it at 915pm when I was 2 1/2 hours away. The agent charged and held 600.00 on my credit card when they were supposed to only hold 200.00. Good thing I had other credit cards. They degraded Booking.com which I have related to them. Again, I beg you DON'T USE THEM, YOU WILL REGRET IT!!!!!