Joshua made it such a less stressful situation for my daughter. He was an excellent evaluator
Response from DriveSafe Driving SchoolsJul 7, 2023
Hi David, thanks again for taking the time to share your feedback about our instructor. Thanks for choosing DriveSafe and we wish your family a lifetime of safe driving!
PN
patriceorecomcast.net
Professional staff and helpful representatives for parents
The instructors were professional and helpful. Staff assisting on the phone were so accomodating. Appreciated the flexibility with scheduling. Wish there were more hours available for training at the Greenwood Village location. Kevin was the best tester and trainer. Felt trainers were adaptive for special circumstances.
Response from DriveSafe Driving SchoolsMay 15, 2023
Hi Patrice, thanks so much for sharing your feedback again. Glad you had a great and accommodating experience with our instructor Kevin. Thanks for choosing DriveSafe and we wish your family a lifetime of safe driving!
SE
Sherry Erhardt W.
My daughter was nervous for her first…
My daughter was nervous for her first driving lesson but Paul was so nice and made her feel so comfortable. I highly recommend Drive Safe!!
Response from DriveSafe Driving SchoolsMay 9, 2023
Hi Sherry! Thanks yet again for taking the time to share your and your daughter's experience with the community. We appreciate the recommendation and value your business. We wish your family a lifetime of safe driving!
DP
Denise P.
Thank you Deb and DriveSafe
I will soon have a teen driver in the house. Drivesafe has been a fantastic resource. The website for scheduling is improving. I have really enjoyed talking to the Drivesafe team on the phone. They have been so helpful. Deb, in particular, was fantastic. She was so friendly and knowledgeable that our conversation made my day. Thank you!
Response from DriveSafe Driving SchoolsMay 15, 2023
Hi Denise, thanks again for taking the time to share your feedback! We are glad you had a great experience with our team, and are grateful to have served your family. We wish you and your daughter a lifetime of safe driving!
TC
Tricia Chinn C.
Great Driving School - highly recommend!
Love DriveSafe Driving School. Schedules and expectations are well thought out and applied. My son is nearly completed with his entire experience. Really loved Diana over at the Arvada location. She was so helpful, positive, and easy going (which helps with new drivers) and gave my son good tips during his 2-hour driving sessions. Definitely recommend.
Response from DriveSafe Driving SchoolsApr 21, 2023
Hi Tricia, thank you for yet again taking the time to share your kind words with us and the community! We're grateful for customers like you, and are happy you and your son have had a great experience thus far. We wish you and your family the best!
DS
Dmytro S.
My first US driver's license.
It was nice to receive a high level of service from professionals in their field.
I also really appreciate the recommendations of the instructor on safe driving.
Response from DriveSafe Driving SchoolsApr 19, 2023
Hi Dmytro, thanks again for taking the time to share your kind feedback and recommendations with the community! Super grateful for customers like you. We wish you a lifetime of safe driving!
ST
Spencer T.
These are expensive classes and during…
These are expensive classes and during their driving training they do not cover driving rules/regulations that they test kids on during their driving tests. Not having that background is enough for the same instructors to fail kids on their driving tests. (This is specific to how to use pull out lanes with adjacent bike lanes--which is either not that important because no one actually uses them as designed or of the upmost importance because the testers engage them multiple times so that they become an auto fail if not done correctly.) They provide cars with poor traction and then automatically fail tests if there is any tire slippage when accelerating from stops on snowy roads and they do not allow the use of cars with appropriate traction. Finally, the staff tried to point us to walk in testing at their other school based centers and these centers do not actually provide that service.
If the goal is to examine if kids have the skills to be safe on the road they are focusing on the wrong points. If the goal is to milk money from a system where they take advantage of state mandates, they are doing a great job.
Response from DriveSafe Driving SchoolsApr 12, 2023
Hi Spencer, thank you for sharing your feedback with us.
DriveSafe’s curriculum is regularly updated with Colorado driving laws, and best-practice techniques, that meet state driving requirements in both our Driver’s Education classes and our Behind-the-Wheel lessons. We see your son completed 30 classroom hours and 6 behind-the-wheel hours before his license test. We can confirm that the rules and skills you mention are covered in our curriculum, and all our courses meet State Requirements.
The Drive Test route is designed and certified by the state department and requires our DriveSafe instructors to report on a stringent set of standards. Your son did not pass due to 23 skill standard violations, 3 traffic law violations, and a serious action. Each of these totals alone result in an automatic failure. For training and reviewing purposes, DriveSafe does record students’ test drives, and we’d be more than happy to review the video with you and your son for any further clarification.
We acknowledge that correct use of lanes (specifically when bike lanes are present) is imperative for safety. While we agree that sadly many drivers do not share the road correctly, it is still our responsibility to teach and report on these standards that are set forth by the state. They are designed this way to help students understand how to drive more safely, in the interest of themselves and others who share the road. There have been multiple updates to bike lane laws in Colorado in the last few years, in response to few roadway users abiding to safety precautions, thus the importance for the state and our certified instructors to teach, test, and reinforce the importance of such laws.
Regarding your comment on vehicle traction: while we do not use 4WD vehicles for our drive test appointments, we do adhere to a strict maintenance policy which includes having optimal tire tread depth and pressure. As previously mentioned, drive test standards, as set by the state, do deem a slip, spin, or slide of the tires as an automatic failure as it is a serious action if the driver loses control of the vehicle. We can understand your frustration with this rule given the season, however, your son failed for other reasons not just related to this standard.
Regarding your comment on walk-in testing, we apologize if there was a misunderstanding. Our team mentioned that DMV walk-ins are not in effect except for one of the south DMV offices.
Lastly, our company’s mission is to help meet your son’s driving needs, whether that is taking another test, or encouraging you to shop for services elsewhere. Our interest is aligned with students passing, but even more so, with everyone's safety on the road. We respect we may have differences in opinion, but regardless, we wish you and your son a lifetime of safe driving.
MJ
Mommy J.
Top notch driving school
This is our family's second successful experience with DriveSafe. The instructors are friendly and knowledgeable and the customer service is wonderful. Highly recommend!
Response from DriveSafe Driving SchoolsApr 14, 2023
Hi Jen, thanks for sharing your nice comments and recommendation with the community yet again, it means a lot to us. We're grateful for customers like you, and we wish your family a lifetime of safe driving!