DriveReviews of drivemedical.com

a wheelchair purchased two years ago is missing a small spring in the leg rest release. A spring. And Drive medical wants me to either buy a whole new set of wheelchair legs, or a whole new chair. The part costs 37.00 but now Drive medical is saying the part is no longer available. They sent me a list of parts providers of which none have the part and all are only willing to sell me a new wheelchair.

Shame on us for purchasing a product from this company without checking the reviews. We bought a simple overbed table which arrived via mail. The instructions were brutal. They don’t tell you what tools are required and the instructions themselves are tiny and difficult to discern. After seeing the other reviews, I’d be amazed if they’re n business much longer so any warrenty will just be as useless as their instructions. Very disappointed

Ultrafold scooter battery intermittent failed, 4 months old. Devilbiss will not deal with me, and the dealership, who said they would replace the battery pack has now refused to. I am now having to go to trading standards, and the small claims court.

Didn’t receive the extended legs rest Reviewed. Size: 18 InchStyle: Elevating Leg Rests I mailed Drive right away. Customer service was not very helpful, with a shattered ankle. They don't take responsibility... I urgently need a solution....!!!! But if you look at all the bad reviews of this product, it is scandalous that they still sell this wheelchair after all ... Unsafe, not to be trusted that "Company Drive Medical"!!!!!!

I purchased a rise and recline armchair just over 6 months ago. The arm of the chair has started splitting. The chair cost me £1800 and they are trying their best to try and get out of the warranty accusing me of using cleaning chemicals on it. Looking like I'm going to be having a legal fight with them. Avoid this company at all costs.

I purchased a chair side table for my husband, who is on Hospice care. We really needed this table. It was missing a critical screw and customer service was not helpful. If you call the company for help, the answering machine tells you to go to their website and then hangs up on you. I went to their online chat and was told the screw would be mailed to me in 3 to 5 business days. I begged for overnight delivery. They refused. I was told that they would send me an email telling me the specs of the missing screw so I could buy one locally. It never happened. Now, I have a very ill husband, and a huge partially assembled chair side table in my dining room that I have to disassemble and mail back to Amazon.

Bought the auto fold scooter in July and it broke in the first week and left me stranded. Replacement scooter sent out but not in time for my summer holiday so that was rather ruined. Replacement scooter the charger port failed within 4 months. Folding mechanism also operates by itself and this is dangerous. Bought scooter online through Easy Living Mobility although they have a shop I cannot take it back there but have to pay to send it back to their central office and the expense of this is at my cost and it’s not cheap. So this is not a cheap scooter, so I would strongly advise you to look elsewhere for a more reliable scooter. As a disabled person you need something that is very reliable- so this is not that product. Now turning to trading standards as this product does meet the requirements of Consumer regulations.

I require a new part for my scooter a Drive are quoting 12 WEEKS delivery.So I'm stuck indoors with a very expensive clothes horse Terrible Service