Mr Neil J.
Very good customer service
The delivery was impressively quick, and the item arrived within a very short timeframe, which I appreciate. That is why I am giving three stars. However, the product I received was significantly different from what was advertised on the website. The quantity was notably less than suggested by the product images. Considering the price and the destination country, it is reasonable to say that I would have expected the total cost—including delivery—to be closer to one third of what I paid. The product itself was of poor quality and not suitable to give as a gift; in fact, it was quite disappointing. I must say, the customer service team responded very quickly and offered a highly satisfactory resolution.
Response from DrinkableGifts.comFeb 18, 2026
Dear Mr. Neil Jolly, Thank you for sharing your experience with us and for highlighting the positive aspects of our service. We truly appreciate your transparency. On a different note, we apologize for not addressing your feedback sooner regarding the gift delivered. Unfortunately, this platform did not notify us about your review in time, and we certainly did not want to leave your concerns unattended. With that in mind, our team has already reached out to you to discuss the issue and ensure your complete satisfaction. Thank you once again, and please check your inbox for further communication. Warm regards, DrinkableGifts Team



