QUEENA A.
Not good & late delivery. Excellent customer service though...
Delivery was very late. Also, a birthday hamper is supposed to look good, at least decent, which was not the case. Really disappointed. They need to find better delivery partners UPDATE - Drinkable Gifts contacted me with an apology. They offered a 10% credit on the total order. Excellent customer service! However, the whole purpose of arranging a gift is to remember the occasion & no amount of apology can bring back those lost moments. I have updated my review to 3 stars from 1 star.
Response from DrinkableGifts.comNov 26, 2025
Dear Queena, Thank you for giving us the opportunity to address your concerns. We understand that once the occasion has passed, no action can fully ease the disappointment. Nevertheless, we’re glad to hear that the compensation helped, even if just a little, to smooth things over. While the remote delivery location did impact the experience due to its influence on our processes, we are committed to improving these to provide a better experience moving forward. Our best wishes to you.