Drilled RotorsReviews of drilledrotors.com

Over a year since I’ve installed these rotors and I was pleasantly surprised, I only have one concern though. When changing out the pads, the shims never fit. I had to beat the pad on one time (which you should never do) and it froze up on the rotor. In the front, I had to only use one shim instead of the usual two. Other than that, I haven’t had any serious problems.

Worst customer service ever!! Before I ordered I asked how long for them to be shipped to my zipcode. I was told 3-5 working days. After 3 working days I had not received any tracking info yet. After I called I finally got tracking emailed from UPS that they would be here next wednesday (12 full days after I ordered) It took me all day to get a supervisor on the phone. The supervisor Carlos was extremely rude and and only solution was "well if you dont like it ill just refund your order" He also told me I was lying about being told 3-5 days until I produced the chat record. (After he told me I never was told that and there was no record on his end) He never apologized or even offered a solution. I asked for someone above him and was told he was the only supervisor and nobody was above him. Stay away, far far away from this company!!!

Terrible company and the worst brake rotors I have ever purchased. Do not buy there products. I have a 2015 Corvette basic Stingray and the product only lasted 3 months. They said they would replace but would not cover the labor charges.

After ordering my brakes and rotors from this company, after 2-3 weeks of them being installed they squealed and made loud noises. I emailed the company about my concerned and they told me that i had to wait till i drives on them for a certain amount of miles before it would stop. I gave them the benefit of the doubt and continued to drive, which in return had me past my 30 days of purchase and i literally have no pads left and i’ve been driving like that for months now because i can’t fathom to spend about $500 on new ones and the labor to have them put on in less than a 6 month span. I’m far from a happy customer. They sure know how to talk their way out of things to someone who doesn’t know anything about vehicles. Not trusting at all, very cheap company for way to high of a price. Will never buy from this company or refer them to anyone i know. If anything, i’ll stir people away and make sure no one buys from them. 👎

This review is 100% based on my customer service over a series of days. Ok?!? My situation was a bit unique. However, throughout it all, I never lost hope because there was always a customer service representative reaching out to me via email or responding via chat. Thank you guys for working with me quickly to resolve my issues. Order Number: 110026126 Order Date: 2022-06-18

I will be a repeating customer. The delivery of my rotors n breaks, came in sooner than i expected. The rotors and breaks are great. I did not ordered the drilled rotors so i cannot confirm the other reviews about them. But what i ordered so far is great especially for the price can't beat it.

Shipping took 7 days, they are much lighter then the same ones I buy from AutoZone. The pads are cheep, don't recommend and also these google ratings never show up till you type in ratings after there website name in search bar.

I ordered Drilled slotted rotors all around for both of my NEW Toyota's . A Tundra and a Sequoia . These are new cars with NO brake issues. I just wanted better stopping power and lower heat braking. right after installation the front rotors started squeaking on the Tundra. Then the front brakes on the Sequoia a couple of days later. I called the Company and they said I "glazed" them by braking too hard . This is before I told them I put them on two different cars with two different drivers that have two different driving patterns. The company acted concerned at first then just stopped talking with me completely when Myself and my mechanic told them that the inferior product they sold me was at fault. The Ceramic brake pads are crap also. I am always having to remove the dust from my rims on both vehicles every couple of days. The customer service of this company is bad and so is the product they sell. I wish I would have read a review like this (honest) before I spent all the money on them . Horrible .Then instead of refunding me , they send me a message you can all read saying to contact them again !!! Hahahahaha . No Thank You ! I really do not need that kind of trauma in my life (again) I have had enough of you “customer service” that acts concerned and does nothing . I learned a good lesson - thank you .