DriftReviews of drift.co

Response from DriftMay 2, 2026

Thanks for the feedback. We do make our subscriptions as flexible as possible. You could opt for bimonthly, trimonthly or whichever suits your needs. Our team would be happy to help you out. Kindly reach out to us at [email protected] and we'd be happy to help.

Response from DriftMay 2, 2026

We’re sorry to hear the scents haven’t worked out for you as expected. We understand how disappointing it is when a fragrance is either too strong at first or doesn’t last as long as you’d like, especially when you’re trying different options to find the right fit. Your feedback about the performance and longevity is really helpful and will be shared with our team. If you’d be open to it, please reach out to us at [email protected] so we can review your experience and see if there’s anything we can do to help.

Response from DriftMay 2, 2026

We’re sorry to hear that you didn’t notice any scent from your wood fresheners. That’s not the experience we want for our customers, and we understand how disappointing that can be. We’d be happy to look into this and help make it right. Please reach out to us at [email protected] so our team can assist you further.

Response from DriftMay 2, 2026

We’re sorry to hear about your experience and appreciate you sharing your feedback. We understand your frustration regarding the scent, the subscription charge after cancellation, and the delay in receiving a response from our support team. This is not the experience we want for our customers. We’d like the opportunity to review your account, confirm the cancellation status, and address the charge for the additional order. Please reach out to us at [email protected], and our team will be happy to assist you and make this right.

Response from DriftApr 26, 2026

We are so sorry to hear this. Kindly reach out to us at [email protected] so we could better assist you.

Response from DriftMay 2, 2026

We’re very sorry to hear about your experience, Laura, and we understand your concerns. We sincerely apologize for the frustration caused by the account logout issue, the delay in delivery, and the condition in which your order was delivered. We also understand how upsetting it must be to see incorrect personal details associated with your review. Please know that protecting our customers’ information is extremely important to us, and your feedback regarding account access and security has been taken seriously. We’d appreciate the opportunity to look into this fully, including your account deletion request and the incorrect review details. Please contact us directly at [email protected] so we can assist you further and make this right.

Response from DriftMay 2, 2026

We’re very sorry to hear about your experience and understand your frustration. While we’re glad a replacement was sent, it’s disappointing to hear the original freshener had no scent and that your subscription was then canceled after raising a concern. That is not the experience we want any customer to have. We’d appreciate the chance to look into this further and make things right. Please reach out to us at [email protected] so we can review your account and assist you directly.