DriftReviews of drift.co

This feels like an absolute SCAM. I made what was presented to me as a one-time purchase. There was ZERO indication at checkout that I was signing up for a subscription or agreeing to recurring charges. I even went back through the checkout process to confirm this. Yet Drift stored my credit card and continued charging me, then tried to frame it as user error. It is NOT user error when the customer is never clearly told they are subscribing. Other reviews describe the same experience. This is an incredibly shady way to do business. Avoid. Costumer service sucks too.

The scent is a nice scent, but does not last for a full 30 days. You’re lucky if you get two weeks out of this product… for the price I do expect it to last 30 days. Would not recommend.

Received my first order and my wife did not like the fragrance, had a look at my subscription and it said they would give me an option to change scents 3 days prior to next order... that did not happen and I have been sent the same one which I will not use, asked to cancel and told no. Very poor customer experience.

Really disappointed by this product after two days I can no longer smell it. Today I went in the car to see if it was me getting used to the scent, but no the scent is gone. Was supper excited for this and will not be repurchasing.Waste of money!!

DO NOT BUY FROM THIS COMPANY. DRIFT IS A SCAM. A ONE TIME PURCHASE WILL TURN INTO A NIGHTMARE.

it's one of the companies who has a decent product but their non existent customer service makes the whole experience very bad so will never deal with them again.

On the Sept 2025 I cancelled mu subscription as I didn’t think that the product was any good Recently I received an email that my order was on its way I thought that was strange as I hadn’t ordered anything so I just ignored it A few days later I noticed that a sum had been taken from my account I asked if I haven’t got a subscription why have you taken money from my bank The reply was under our terms and conditions we don’t give refunds I have reported the fraud to my bank

Worst customer service ever. I placed an order directly on their website (drift.co), and after 7 days without shipping, I reached out to customer support. All they said in reply was a one-liner: "Sorry, shipping has been delayed." That was literally it. I canceled my order right away. I have no idea how good the product quality actually is since I never got to use it, but seeing how terrible their customer service is, there's nothing to expect from this seller.