RB
Creates a subscription even if you do…
Creates a subscription even if you do not intend to get a subscription. Its a total scam!

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Drift (drift.co) has 1,836 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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RB
Creates a subscription even if you do not intend to get a subscription. Its a total scam!
Angila T.
I CANCELLED MY ACCOUNT MONTHS AGO AND I AM STILL GETTING CHARGED AND PRODUCT BEING SENT AND IT SEEMS TO BE IMPOSSIBLE TO FIND ANY INFORMATION TO CONTACT THIS COMPANY!!!
Andrew B.
I am still getting emails after several Right to Erasure requests over the last 8 months and found they had still retained credit card information even when they had previously confirmed it had been removed.
Clarence
What a sham company, dont buy anything from this company as its a sham product is appaling , asking for subscriptio with an appalling product. I need my refund you all scammer
Vishal M.
They offered me sample of two perfumes and it was not even worth $1 which they charged me $11 and their car scent is just wood and doesn’t last long moreover they do auto subscription for everything. On top of it it’s hard to cancel or modify the order.
Liz B.
Don't waste your money. Wish I'd read these reviews before I ordered. They took ages to arrive, don't smell and was also charged £7 on delivery as they hadn't paid the postage their end.
Chris H.
Shocking - want to cancelMy subscription and the website just does not allow u to. The chat bots also can’t help. Stay well clear.
YONAS E.
I placed an order July 27, 2025 and received that August 1, 2025. I requested on the same day to cancel my wood order and change my order from wood to stone and that I would pay the difference or create another order. The customer service at drift was unaccommodating. I placed another order July 29, 2025, two days later, for some stone products. I checked the order status and I have a delivery date of August 9, 2025. This is ridiculous. I also found out that when I purchased products from drift that I'm also agreeing to a monthly subscription; also not cool. I have cancelled my subscriptions and am leaving drift. I am a paying customer that was treated expendable. These are not sound business practices; predatory and lack of customer service caused the loss of a customer. But hey, what do they care? Others will buy and get billed subscriptions right!