Kelly M.
I don’t know what the issue is but my…
I don’t know what the issue is but my replacement plug in diffuser does not work either. I appreciate the replacement to try and resolve the issue of my former device but this isn’t the solution. I have moved to other outlets in the home to test for the issue but it is simply not working even with the new scent refill. With that being said, I wish to discontinue my subscription.
Response from DriftMay 2, 2026
Thanks for the feedback. We're so sorry to hear you are still experiencing issues with your diffuser. Kindly reach out to us at [email protected] so we could better assist you. In the interim, I have gone ahead to cancel your subscription as requested. You will receive an email confirmation of this.



