DriftReviews of drift.co

I would advise you not to order if you are in the UK. It has taken 5 weeks for my order to arrive, with no particular explanation. Drift uses an AI chat bot to answer queries and does not respond to emails. They ignore negatives comments on social media but acknowledge positive ones. The company automatically, and without telling you, places you on a reoccurring subscription that you are unlikely to notice until it informs you it is about to ship. Product scent isn’t noticeable.

Love the product, would definitely have bought again HOWEVER was signed to a subscription that I didnt agreed to, or notice at the time. Have been billed again for a product I didnt want. I had to create an account for their site, to cancel the subscription, the site works perfectly fine till you hit the final "YES I WANT TO CANCEL" button then it crashes. Tried multiple browsers and devices, its a tactic so you cant cancel. I've been on their AI chat, which says someone will email you within 24 hours (which they dont) I've emailed them without response. Their business model is to set you up on a subscription without your knowledge and make it impossible to cancel.

Be warned!! You'll be unable to cancel your subscription. Their website freezes (conveniently) when attempting to cancel subscription. I've had to go through my bank to remedy the situation. I suggest avoiding.

It seems impossible to cancel the subscription. You have to go through endless confirmations and then the final confirmation does not refresh or conclude. I will have to now contact my bank to report fraud.

I ordered drift, never received it. If I receive it I will update my review. I understood it was a subscription. But emailed them saying I would cancel if I dont receive it. I have screenshot but cant upload here

Wish I'd read the reviews earlier!! Absolute Subscription scam that's all this is. Thought product was OK and would have probably bought another at some point, until I realised I was stealthy auto subscribed!! Will pursue through my Bank.

I have tried several times to cancel my subscription and you refuse to honor my request. I want to know why nothing is being done about this.

I made a purchase of Drift scents to see how they were and I was automatically placed on a recurring subscription. This was unwanted and now am having a difficult time trying to cancel. There is no way I can find to reach anyone in customer service to cancel this unwanted subscription. I will have to work through PayPal to cancel the payments. This is a scam and recommend you don’t even buy their products!