Drift Reviews | Read Customer Reviews of drift.co

Drift Reviews | Read Customer Reviews of drift.co

Drift reviews

Showing 717 reviews with 1 star · Clear filters

Jon B.
Apr 21, 2026
Smells great
Smells great, lasts about a week and a half. Waste of my money.
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Mary U.
Apr 21, 2026
Sents are too sweet and artificial in…
Sents are too sweet and artificial in smell
Response from DriftApr 21, 2026
Hi Mary! We're so sorry you weren't satisfied with the scent of the freshener you received. We do offer an assortment of different scents and would be happy to choose one right for you based on your preferences. Please send us an e-mail to [email protected] so we can try to make this right!
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JR M.
Apr 21, 2026
Unresponsive Company
I cancelled my order/subscription and I was still sent and charged for an order. I emailed the company 3 times with no response.
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Alan
Apr 21, 2026
I purchased the drift metal clip on…
I purchased the drift metal clip on box, but alli received was a refill for I & not the box itself! The date below is an estimate.
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C G.
Apr 21, 2026
Cheap smelling product + Subscription?
Cheap smelling product that is actually a subscription? Super sketchy
Response from DriftApr 27, 2026
Thank you for sharing your feedback. I’m sorry to hear the scent didn't meet your expectations and that the subscription model caught you by surprise. We definitely don't want to be "sketchy"—our goal is to make sure the subscription is clear at checkout so customers can enjoy a continuous experience, but we realize there's always room to make that more prominent. Thanks again for sharing.
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Bryan J.
Apr 21, 2026
Been re ordered 4 times and still no…
Been re ordered 4 times and still no sign of an order ! These people are bordering on useless. Never again
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Ashu K.
Apr 21, 2026
Be Careful when you buy online!
Scent is ok but not worth the price. Be careful!!!! They will sneak in the subscription when you buy the product and charge you every month. The cancellation is not easy.
Response from DriftApr 27, 2026
Thank you our feedback. We’re genuinely sorry for the frustration regarding the price and the subscription process. It’s never our intention to sneak anything past our customers. We aim for transparency. We also want to make sure cancellation is as seamless as possible. This is noted and we will look into making this process better.
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Jon S.
Apr 19, 2026
Illegal Subscription practice
I did not want nor did I request a Monthly subscription with Drift. As soon as they get your card details they will automatically & illegally sign you up unknowingly on an expensive subscription for a product you did not want or request.
Response from DriftApr 27, 2026
Thank you our feedback. We’re genuinely sorry for the frustration regarding the price and the subscription process. Our fresheners are available on a subscription basis. We do make it as flexible as possible. Once you place an order and activate your account, it is very easy to go in and change the next order dates, swap scents, or cancel altogether at any time.
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