DriftReviews of drift.co

Response from DriftMay 5, 2026

I’m really sorry to hear that it took so long to get your cancellation sorted, and I completely understand how frustrating that must have been. That’s not the experience we want anyone to have and we apologize for this. We’ve looked into this and can confirm your subscription has now been cancelled successfully. If there’s anything still outstanding or anything we can help clarify, please reach out to us at [email protected] and we’ll make sure it’s taken care of. Thanks for your patience, and again, apologies for the inconvenience caused.

Response from DriftMay 5, 2026

Thanks for the feedback. So sorry to hear you weren't a fan of the scent you received. Kindly reach out to us on [email protected] and we'd be happy to make sure you have one you'd enjoy.

Response from DriftMay 5, 2026

Thanks for the feedback. So sorry for the confusion. Our fresheners are available on a subscription basis. We do make it as flexible as possible. Once you place an order and activate your account, it is very easy to go in and change the next order dates, swap scents, or cancel altogether at any time. I can confirm that your subscription is now canceled. Kindly reach out to us on [email protected] and we would be happy to get you sorted with the faint scent.

Response from DriftMay 5, 2026

Thanks for the feedback. So sorry to hear this. I can assure you this is not the norm. Kindly reach out to us on [email protected] and we'd b happy to look into the status of your order.

Response from DriftMay 5, 2026

Thanks for the feedback. So sorry to hear this. Definitely not the experience we want you to have. Kindly reach out to us on [email protected] and we'd be happy to get a replacement headed your way.

Response from DriftMay 5, 2026

Thanks for the feedback. So sorry to hear this. I can assure you this is not the norm. Kindly reach out to us on [email protected] and we'd b happy to look into the status of your order.

Response from DriftMay 5, 2026

Thank you for taking the time to share your experience—we genuinely appreciate your feedback. I’m really sorry to hear about the frustration you faced when trying to resolve your scheduling issue. This is definitely not the experience we want for our customers. I’m glad to hear you love the product, but it’s clear we fell short on the support side, and that’s something we take seriously. If you’re open to it, we’d really like to help make this right. Please reach out to us at [email protected], and we’ll prioritize your case.

Response from DriftMay 5, 2026

Thanks for the feedback. So sorry to hear this. Kindly reach out to us at [email protected] and we would love to look into this and make this right.