DriftSHOP NOW
Drift (drift.co) has 1,836 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Karen H.
I contacted u about my order. There was no smell whatsoever. Talking about being ripped off. Never got a response from you.
Response from DriftApr 28, 2026
Thanks for your feedback. We are so sorry to hear this. We have a courtesy replacement headed your way. Let us know if you have issues with this one.
Marielle T.
I called and wrote…3 times. Still not enough to cancel my subscription, even if you confirmed 3 TIMES. I received ANOTHER package. At this point, I don’t believe in you anymore, guys, I need to take more serious actions and contact consumer protection.
Response from DriftApr 28, 2026
Thank you our feedback. We’re genuinely sorry for the hassle in canceling your subscription. It's definitely not our intention as we want the process to be easy. I did check your account and I can confirm that your subscription is now canceled.
Tara B.
Your product is way to strong and your customer service is horrible. I will continue every survey sent in a negative manner.
Pat B.
I was never made aware that I was put on a subscription. I have cancelled my subscription and feel that it was a sneaky way of getting a customer.
Response from DriftApr 28, 2026
Thank you for sharing your feedback. I’m sorry to hear that the subscription model caught you by surprise. We definitely don't want to be sketchy. Our goal is to make sure the subscription is clear at checkout so customers can enjoy a continuous experience, but we realize there's always room to make that more prominent. Thanks again for sharing.
Lori
Cancelled and you CONTINUE to ship and bill. Will file fraud charges.
Response from DriftApr 28, 2026
Thank you our feedback. We’re genuinely sorry to hear this. I just checked your account and I can confirm that your subscription is canceled. You are all set.
Jeanetta J.
The Car freshener didn't last long the sent was not strong enough for me, I didn't smell it the next day in my car
Response from DriftApr 28, 2026
Thanks for the feedback. We are so sorry to hear this was your experience. Kindly reach out to us at [email protected] and we would love to make this right.
Kimberly C.
Did not care that the order summary cannot be viewed properly. Cuts half the page off. No way to change the order which was wrong. I need to return the four extra and unused diffusers. PLEASE!
Response from DriftApr 28, 2026
So sorry to hear this. Kindly reach out to our team at [email protected] and we'd be happy to help get you sorted.
Lydia
The clip doesn’t fit the visor.
Response from DriftApr 28, 2026
Our clips are a one-size fits all. So sorry to hear it didn't fit your visor. Kindly reach our team at [email protected] and we'd be happy to get you sorted on a variant that would suit your car.
