DriftSHOP NOW
Drift (drift.co) has 1,836 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Heather
Never did recieve my first product and they went ahead and sent me another automatically. I am currently trying to get a refund for both. Also they make it WAY too difficult to cancel. Terrible company. ]
Mara Z.
According to my air purifier, the scent is very toxic for people with pulmonary problems.
Response from DriftApr 23, 2026
We do our best to keep the product as natural as possible. We use blends of essential and fragrance oils, but we don't use synthetic additives to extend the scent. They are vegan friendly and all the products are phthalates free.
Twinkal Abhinav S.
found Drift a bit too strong for my daily use. It would be great if a lighter option were available for everyday use.
Response from DriftApr 23, 2026
So sorry to hear the scent you received was too strong for you. We do have an array of assortments. Kindly reach out to us at [email protected] we would be happy to help make sure you have one you'd enjoy.
Bonnie M.
Well I reported I didn't receive a plug an I also paid $19:00 when on your ordering page their $7:00 I ask please for another freashner I have not heard back
Janice O.
You had the wrong name in my order, I was told it was fixed and today I get another email with the same wrong name on it….
Response from DriftMay 5, 2026
Thanks for the feedback. So sorry about this. I’ve double-checked your details and can confirm that the name has now been correctly updated in our system. This should also reflect properly in all future emails going forward. Apologies again for the inconvenience and for the earlier mix-up. If you notice anything else that doesn’t look right, please let us know and we’ll be happy to sort it out right away.
Teresa Pat M.
That u guys don't cancel when asked.
Response from DriftApr 28, 2026
Thank you our feedback. We’re genuinely sorry for the hassle in canceling your subscription. It's definitely not our intention as we want the process to be easy. I did check your account and I can confirm that your subscription is now canceled.
Kathy B.
I accidentally signed up for a diffuser subscription. I notified you I wanted to cancel. You did cancel my subscription, you are still sending me a new wood for car and a scent for diffuser Please send return label for me to return. Do not send more!!!
Response from DriftApr 28, 2026
Thank you our feedback. We’re genuinely sorry for the hassle in canceling your subscription. It's definitely not our intention as we want the process to be easy. I have gone ahead to cancel your subscription. Kindly reach out to us at [email protected] and we' be happy to send a return label to you.
Mary C.
I could not talk to anyone to cancel my subscription. You kept sending me and sending me drift card to go to riser and charge me 19.16 for it.
Response from DriftApr 28, 2026
Thank you our feedback. We’re genuinely sorry for the hassle in canceling your subscription. It's definitely not our intention as we want the process to be easy. I did check your account and I can confirm that your subscription is now canceled.
