Valued C.
You changed my account without…
You changed my account without authorization. Sending it back and file a small claims complaint for damages. Up to 15,000 in damages based on the court. Package is coming back. Thank you. Mallory S Grantham

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Drift (drift.co) has 1,836 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Valued C.
You changed my account without authorization. Sending it back and file a small claims complaint for damages. Up to 15,000 in damages based on the court. Package is coming back. Thank you. Mallory S Grantham
Rachel W.
Very weak scent could hardly smell it
Response from DriftMay 5, 2026
Thanks for the feedback. So sorry to hear this. Kindly reach out to us at [email protected] and we'd be happy to make this right.
jeremy B.
Scam company that tried to hide its subscription in the form of a product. Opened their link via intagrqm and it never said I was subscribing to anything. Do not use this company. They are shady to say the least. Literally a scam to be more accurate.
Michael G.
I don't want any more of your product I order it once and don't want it again
Response from DriftMay 5, 2026
Thanks for the feedback. So sorry to hear this. I can confirm that your subscription is now canceled.
Adrian P.
Very weak fragrance lasted about a week very disappointed
Response from DriftMay 5, 2026
Thanks for the feedback. So sorry to hear this. Kindly reach out to us at [email protected] and we'd be happy to make this right.
ROBERT U.
In very fine and well hidden writing, this is a subscription and it’s so well hidden, i have extra wood bricks. Love the product with the exception that the scents never seem to change. I have 5 pine already on my subscription and whenever we get refills, they come in Pine. Customer service said they were delivered after I questioned my charge but they had not even been sent. You guys know that the deliveree can see when the deliverer sent a package right? Product or excecution and website need work. I would still like my refund!
Brooke V.
Horrible.doesnt even smell good,or at all!
Response from DriftMay 5, 2026
Thanks for the feedback. So sorry to hear this. Kindly reach out to us at [email protected] and we'd be happy to make sure you have one you'd enjoy.
Valued C.
Takes forever to deliver. App is not intuitive when ordering, cancelling, deleting personal information etc.