Letoy H.
The last wooden scent freshener I…
The last wooden scent freshener I received for my car had no scent. It was the first after restarting my subscription. It was disappointing.

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Drift (drift.co) has 1,836 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Letoy H.
The last wooden scent freshener I received for my car had no scent. It was the first after restarting my subscription. It was disappointing.
Jessica D.
Be cautious when ordering from this company! Their website is outdated and automatically signs you up for a recurring subscription when you intended to make a one-time purchase. Packages come with no packing slip or receipt (just the box and the product). There is no "logout” option when you are in your account... which should be basic in 2026! The only way to contact the company is by submitting an online claim (no phone number or live representatives). Overall, their website and process feel like a scam. The product itself is good, but poor customer service will lose my business every time!
Harriet E.
Scents are okay, I don’t feel the match the description though. They also do not last as long as advertised. You’re lucky to get a week out of it. They also sign you up for a 50 a month subscription without telling you, must be in the fine print somewhere for them to get away with it but at NO point is it clear. Just making a one time purchase signs you up for this, my friend and my mother had the exact same happen to them. They also make the subscription incredibly difficult to cancel.
Bianca
Why the duck are you guys still charging me and I canceled. I hate you guys disgusting practices. I hope you guys shut down
Response from DriftMay 5, 2026
Thanks for the feedback. So sorry to hear this. I just checked and can confirm that your subscription is canceled. You can also reach out to us at [email protected] if you run into any issues.
LODOVICO B.
Non chiaro che stai comprando un abbonamento e non un singolo prodotto.
Response from DriftMay 5, 2026
Grazie per il feedback. Ci dispiace molto che il modello di abbonamento non fosse abbastanza chiaro. Durante il checkout specifichiamo che si tratta di un servizio in abbonamento. I nostri profumatori per ambienti sono disponibili solo in abbonamento. Cerchiamo di renderlo il più flessibile possibile. Una volta effettuato l’ordine e attivato l’account, è molto semplice modificare le date del prossimo ordine, cambiare le fragranze oppure annullare tutto in qualsiasi momento. Ti invitiamo gentilmente a contattarci all’indirizzo [email protected] e ti aiuteremo a risolvere la situazione se hai bisogno di assistenza per cancellare il tuo abbonamento.
Jennifer R.
Once again I did not receive the package. At this point I just want a refund. This is ridiculous
Response from DriftMay 5, 2026
Thanks for the feedback. So sorry to hear this. I can assure you this is not the norm. Kindly reach out to us on [email protected] so we could look into this.
Ruben
Product smells amazing. Only problem is that it lasts only for a few days. Less than a week actually. Does not fulfill its intended purpose. Car will not smell like product. You can only smell product if seating in front or next to it. It’s not potent enough.
Response from DriftMay 5, 2026
Thanks for the feedback. We are truly sorry to hear you ran into issues with the longevity of your freshener. Kindly reach out to us on [email protected] and we would love to make this right.
Nate
Subscription would not cancel. I was charged another month and sent multiple emails to cancel. Still waiting on feedback. Terrible service
Response from DriftMay 5, 2026
Thanks for the feedback. So sorry to hear this. Kindly reach out to us on [email protected] so we could look into this.